Computer Technician jobs

Wei Works Ltd is a fast growing construction company committed to delivering high-quality infrastructure projects. We are looking for an experienced and dedicated ICT Support Technician to join our team and provide essential support to our growing IT infrastructure. As an ICT Support Technician, you will play a key role in ensuring the smooth operation of our company’s technology systems, enabling efficient project execution across our sites.

Key Responsibilities:

• Provide first-line support for ICT-related issues (hardware, software, and network).
• Troubleshoot and resolve technical problems related to desktops, laptops, printers, and mobile devices.
• Support the setup and configuration of hardware and software systems.
• Assist with network management and ensure reliable network connectivity at all work sites and offices.
• Install and configure new hardware, software, and telecommunications equipment.
• Maintain and monitor IT infrastructure including servers, workstations, and peripheral devices.
• Manage IT asset inventory and ensure timely software and hardware updates.
• Assist in maintaining data security and backup protocols.
• Support the implementation of new software systems and tools to improve workflow efficiency.
• Provide training to employees on the use of ICT systems and software.
• Liaise with external vendors for software/hardware repairs and maintenance as necessary.
• Create and maintain documentation for IT procedures, troubleshooting guides, and inventory.
• Assist with the management and upkeep of cloud-based and on-premise solutions.
• Respond to urgent ICT requests on construction sites when needed, ensuring minimal disruption to operations.
• Collaborate with the ICT team on larger projects and initiatives to support company growth.

Qualifications and Skills:

• A level 5 diploma or a higher qualification in Information Technology, Computer Science, or a related field (or equivalent experience) , or Proven minimum 2 year experience in IT support can subsitute the requirement of qualification, preferably in a construction or field-based environment.
• Strong knowledge of computer systems, networking, and hardware troubleshooting.
• Proficiency with Microsoft Office 365, Windows OS, and general software applications.
• Experience with network management, VPNs, and cloud-based technologies.
• Familiarity with construction-related software (e.g., project management tools, AutoCAD, etc.) is a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to work with non-technical staff.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• A proactive approach to resolving issues and improving IT systems.
• A valid driver’s license and willingness to travel to job sites as required.

Desirable Traits:

• Certification in CompTIA A+, Network+, or similar.
• Experience in supporting mobile devices and remote work solutions.
• Previous experience working in a construction industry environment is an advantage.

Benefits:

• Competitive salary based on experience.
• Supportive and dynamic work environment with room for career growth.

We are an equal-opportunity employer and welcome applications from all qualified individuals.

Job Type: Full-time

Pay: $28.00 – $40.00 per hour

Benefits:

• Professional development assistance
• Profit sharing

Licence/Certification:

• Drivers Licence (Required)

Work Location: In person