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Job Post Details

Field Service Engineer - job post

Stryker
3.8 out of 5 stars
Auckland City, Auckland
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Location

Auckland City, Auckland

Full job description

Why join Stryker?

Looking for a place that values your unique talents? Discover Stryker's award-winning culture.
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.

Job description

We are excited to be named one of the World’s Best Workplaces by Fortune Magazine!
We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards – not to mention various social and recreational activities, all of which are location specific.


Join our growing team in New Zealand as a Field Service Engineer, where you’ll play a key role in supporting cutting-edge medical technology while helping shape the future of our service capability. This is an exciting opportunity to work within an expanding business, where your expertise will not only drive service excellence but also enable you to mentor others and build capability across the New Zealand network. If you’re passionate about making an impact, developing others, and contributing to a high-performing business, this role offers the platform to do just that.

If you love travel this is the role for you! This role will require travel across the New Zealand north and south island, based out of Auckland. You will be someone who is willing to travel with short notice when required.

At Stryker as a Field Service Engineer, you’ll play a hands‑on role in keeping our life‑enhancing devices performing at their best. You’ll become a trusted partner to clinicians, ensuring equipment they rely on is safe, reliable, and ready when patients need it most.

If you love solving problems, thrive in fast‑paced environments, and want your work to have real impact, this role offers purpose, challenge, and growth in equal measure.

What You Will Do

As the go‑to technical expert for your region, you will:

  • Repair, service, and test Stryker’s electronic and mechanical devices to manufacturer and regulatory standards.

  • Deliver preventive maintenance, calibrations, and annual checks on equipment in hospitals and clinical settings.

  • Install systems and complete hardware and software upgrades at customer sites.

  • Diagnose and resolve technical issues quickly, ensuring minimal disruption to clinicians.

  • Manage your own schedule and regional travel with autonomy while meeting service commitments.

  • Partner with Customer Service to keep workflows smooth and customer expectations met.

  • Document all service activities accurately for compliance and full traceability.

  • Support internal teams and customers with technical advice and training.

  • Action recalls, field safety notices, and regulatory‑driven field actions in collaboration with quality teams.

  • Identify and escalate insights on product performance and customer needs to drive continuous improvement.

What You Bring

Required

  • NZ Restricted Electrical License is required for this role

  • Bachelor’s degree in Engineering, Medical Electronics, Electrical, Electronic, Telecommunications, Mechanical, Software, Medical Physics, or a related technical field.

  • Valid driver’s license.

  • Strong hands‑on technical capability and troubleshooting ability.

Preferred

  • Experience in medical devices, healthcare technology, or trade experience.

  • Excellent communication and customer‑facing skills.

  • Ability to work independently and juggle multiple priorities.

What We Offer

  • Comprehensive onboarding and ongoing technical training to support your growth.

  • Competitive salary plus performance incentives.

  • Career development within a global industry leader.

  • A culture that celebrates teamwork, inclusion, growth, and shared purpose.

Additional Information

  • The role involves regular travel across your assigned region.

  • Work takes place in varied environments, including workshops, hospitals, and operating theatres.

Ready to make a difference?

If you’re a skilled technician or engineer looking for a meaningful career where your work directly supports patient care, we’d love to hear from you.
Join Stryker and help us make healthcare better.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
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