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Job Post Details

Desktop Support Analyst
Stantec
·
3.6
Auckland City, Auckland
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
Monday to Friday
Auckland City, Auckland

Full job description

Desktop Support Analyst - ( 260000OJ )

Description

We have an exciting opportunity for a motivated and experienced Desktop Support Analyst to join our IT Services NZ & Asia team. You will work on site Monday to Friday in our Auckland office and be responsible for supporting daily IT operations across server services, enterprise applications, desktop and mobile services. Travel will also be required to other offices at times

Your key accountabilities will include:

  • Provide user-facing operational support for desktops and applications.
  • Resolve tickets within agreed timeframe.
  • Conduct Queue Management activities as well as proactive maintenance and administration of designated services.
  • Test and deploy software updates and security patches to servers and workstations
  • Participate in IT projects as an operational resource, providing recommendations and performing tasks as required.
  • Work outside standard business hours as required and be able to travel across offices.
  • Installation and maintenance of AV systems in NZ offices.

About you:

You will have completed Tertiary or industry qualifications in Information Technology (or equivalent), with some 3-5 years of experience of working in an IT environment and software management as a Desktop Analyst (required) as well as:

Intermediate level of knowledge of:

  • Microsoft operating systems (Windows 10,11)
  • Imaging, configuring desktop and troubleshooting hardware issues
  • Office 365
  • ITIL Service Management best practices
  • Networking

What we offer:

Along with a competitive salary we offer many other benefits to ensure your professional development and wellbeing is ongoing.

  • Learning and Talent Development programs.
  • Mentoring for your own development.
  • Professional Memberships.
  • Health Insurance | Income Protection Insurance | Life Insurance.
  • Service Recognition Awards.
  • Mental Health and Wellbeing programs and support.
  • Employee Assistance Programs.
  • Options to purchase additional leave.

About us:

The Stantec community unites approximately 34,000 employees working in over 450 locations across six continents. We collaborate across disciplines and industries to bring water, transport and infrastructure projects to life. Our work from initial project concept and planning through design, construction and commissioning is built on a nearly 200-year history. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work.

How to apply

Apply directly online.

Applications open until Sunday 15 November 2026

Please include a cover letter covering your depth of experience on key requirements.

Qualifications

About you:

You will have completed Tertiary or industry qualifications in Information Technology (or equivalent), with some 3-5 years of experience of working in an IT environment and software management (required) as well as:

Intermediate level of knowledge of:

  • Microsoft operating systems (Windows 10,11)
  • Imaging, configuring desktop and troubleshooting hardware issues
  • Office 365
  • ITIL Service Management best practices
  • Networking

Primary Location : New Zealand-Auckland-Auckland

Organization : BC-3194 IT Services-NZ Corporate

Employee Status : Regular

Job Level : Individual Contributor

Travel : No

Schedule : Full-time

Job Posting : Oct 26, 2026, 7:51:30 PM

Req ID: 260000OJ

Stantec provides equal employment opportunities to all qualified employees and applicants for future and current employment and prohibit discrimination on the grounds of race, color, religion, sex, national origin, age, marital status, genetic information, disability, protected veteran status, sexual orientation, gender identity or gender expression. We prohibit discrimination in decisions concerning recruitment, hiring, referral, promotion, compensation, fringe benefits, job training, terminations or any other condition of employment. Stantec is in compliance with local, state and federal laws and regulations and ensures equitable opportunities in all aspects of employment. EEO including Disability/Protected Veterans

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