Operations Administrator jobs

Mō mātou | About Us

Blind Low Vision NZ is the leading national provider of vision rehabilitation services for people who are blind, deafblind or have low vision. Now more than ever, the opportunities are here to make a real difference for people with sight loss, and you’ll help us achieve our vision of empowering New Zealanders who are blind, deafblind or low vision, to live the life they choose. As well as supporting individuals, we seek to make big-picture change by advocating for inclusive communities and for optimal eye care services for all New Zealanders. We have a rich history stretching back to 1890 and as we continue to connect people with sight loss to expert staff and their peers, we also continue to be one of New Zealand's most trusted and iconic not for profit organisations.

Mō tēnei tūranga mahi | About this role

We are looking for an organised, proactive and people-focused Operations Support Administrator to join our Operations Support team, on a permanent part time basis (20 hours per week). This varied role provides national administrative support and helps coordinate contracts, trusts and funds, financial processes, reporting and supplier relationships.

You will work closely with the Operations Support Manager and colleagues across the organisation to deliver consistent, accurate and efficient services. Your work will support an organisation that helps people who are blind, deafblind or have low vision live independently and pursue the things that matter to them. You will:

• Monitor and respond to enquiries received through shared email channels, managing at first point and escalating where necessary.

• Coordinate national contracts and maintain accurate contract information.

• Process applications, invoices and reporting for trusts and funds, in a timely and efficient way.

• Support monthly financial reporting, investigate discrepancies and identify opportunities for savings.

• Maintain clear procedures, records and intranet information.

• Build effective relationships with colleagues, applicants, suppliers, trusts and funders.

• Provide responsive general administration and contribute to continuous improvement.

Ko wai koe | About you

You are a capable administrator who enjoys bringing order to complexity, supporting others and improving the way work gets done. You have:

• At least two years’ administration experience.

• Strong Microsoft Office and customer service capability - experience with a CRM is an advantage, preferably Salesforce.

• Excellent written and verbal communication skills.

• Sound judgement, discretion and confidence handling confidential information.

• Strong planning, time management and problem-solving skills.

• The ability to manage competing priorities, stay accurate and follow through.

• A collaborative, adaptable and improvement-focused approach.

Ngā painga | What we offer*

• 5 weeks of Annual Leave

• Flexible working options available

• 1 Day of Birthday Leave and 1 Wellbeing Day

• Health and Wellbeing Allowance

• Eye Test and Prescription Lens Reimbursement

• Access to 70+ discounts with businesses across the country

• And many more!

• conditions apply

Me pēhea te tuku tono | How to apply

This is a great opportunity to join an organisation that is truly passionate about helping their clients, while also offering rewarding career opportunities, great staff benefits, and a flexible work environment where possible! As we strive to be a for purpose organisation, our staff take an active interest and participate in fundraising and volunteer opportunities.

To show an interest in this position, submit a formal application through our Careers Portal. Should you have any questions, please contact our Recruitment Team - recruitment@blindlowvision.org.nz

Joining Blind Low Vision NZ means being part of a whānau that values and celebrates the unique contribution each individual brings. We encourage suitably qualified individuals who are blind, have low vision or any other disability to apply. We aspire to increase the representation of a diverse workforce within our organisation. We care about the wellbeing and success of our people, providing a supportive and inclusive working environment where people can thrive and be their true selves. We are dedicated to the principles of Te Tiriti o Waitangi and continue to develop our understanding and implementation of the principles through all aspects of our work.

You must have the right to live and work in Aotearoa New Zealand to apply for this position.

Closing date: Wednesday, 23 September 2026