Support Analyst jobs
- FUJIFILMAuckland City, Auckland
- At CodeBlue, the pursuit of delivering an exceptional customer experience is not just a goal; it is the driving force behind every endeavor.
- Woolworths Group New ZealandAuckland City, Auckland
- Technical Support Experience: 1–3 years of foundational experience in digital application support, IT helpdesk, or technical customer support.
- FUJIFILMNew Zealand
- Utilising remote access tools to provide technical support to end users.
- Experience in the use and support of a range of end user devices.
- View all FUJIFILM jobs - New Zealand jobs - Service Desk Analyst jobs in New Zealand
- Salary Search: Service Desk Analyst - CodeBlue salaries in New Zealand
- See popular questions & answers about FUJIFILM
- FUJIFILMNew Zealand
- Utilising remote access tools to provide technical support to end users.
- Experience in the use and support of a range of end user devices.
- View all FUJIFILM jobs - New Zealand jobs - Service Desk Analyst jobs in New Zealand
- Salary Search: Service Desk Analyst - CodeBlue salaries in New Zealand
- See popular questions & answers about FUJIFILM
View similar jobs with this employerAK SMART SOLUTION LIMITEDAuckland District, Auckland- System Monitoring & Maintenance: Regularly test, monitor, and evaluate network systems (LAN, WAN, cloud, and servers) to ensure high compatibility and…
- CMW GeosciencesAuckland City, Auckland
- 3+ years' experience in an IT support, service desk, or similar role, with experience working within ITIL and ITSM environments.
- InfosysWellington City, Wellington
- 8x7 shift-based support, weekend and holiday support on requirement basis.
- Offer exceptional 1st level support expertise through either first contact fixing at…
- View all Infosys jobs - Wellington City jobs
- Salary Search: Service Desk Analyst salaries in Wellington City, Wellington
- See popular questions & answers about Infosys
- Serko LtdAuckland City, Auckland
- Provide support to teammates in cross geographical regions as required.
- To maintain the operational effectiveness of Serko’s systems and networks, install,…
- Fisher & Paykel HealthcareEast Tamaki 2013
- Spot better ways of working and take practical steps to improve the support experience.
- Develop strong customer support habits, including ticket quality, follow…
- DatacomAuckland City, Auckland
- As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls,…
- View all Datacom jobs - Auckland City jobs
- Salary Search: Service Desk Analyst salaries in Auckland City, Auckland
- ASB BankNew Zealand
- An understanding of system configuration, workflows and how technology supports business processes.
- We support your wellbeing in meaningful ways, including…
- View all ASB Bank jobs - New Zealand jobs - Systems Analyst jobs in New Zealand
- Salary Search: People Systems Analyst salaries in New Zealand
- See popular questions & answers about ASB Bank
View similar jobs with this employerXeroAuckland City, Auckland- Building out dedicated reporting support for Payment Operations from the ground up.
- Monthly business reviews and quarterly proficiency scoring to support…
- Selwyn District CouncilRolleston, Canterbury
- Mentoring and support from experienced professionals.
- This role is designed to provide valuable hands-on experience working with infrastructure data, business…
- New Zealand GovernmentWellington City, Wellington
- Proven experience in Level 1 IT support, with hands-on knowledge of systems, desktops, and asset management.
- As a Digital Support Analyst, you'll be the first…
- New Zealand - All Locations Work from where you...New Zealand
- You'll be an experienced support or business analyst who enjoys solving problems, working with people and getting to the root cause of issues.
- North Island - Te Manawa Taki Work from where you...Wellington Central, Wellington
- 3-5 years' experience in a technical support or IT support role.
- Perform routine system maintenance and support upgrades or improvements.
Operations IT Support - CodeBlue
Job details
Full job description
About CodeBlue, the Managed IT Services sector of Fujifilm Business Innovation New Zealand
At FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwi’s work smarter.
As a wholly-owned subsidiary of FUJIFILM Business Innovation, CodeBlue aspires to be the forefront provider of IT strategy, IT operations, business processes, and business intelligence for mid-sized New Zealand organizations and businesses. The CodeBlue business unit employs 180 people across NZ and provides IT Managed Services to over 300 organisations nationwide. At CodeBlue, the pursuit of delivering an exceptional customer experience is not just a goal; it is the driving force behind every endeavor.
About the role
The role of the Operations Analyst is to be part of CodeBlue’s Network Operations Centre (NOC) – focused on centralised systems engineering by ensuring the performance, availability and stability of our customers IT systems and applications. The Operations Analyst role performs monitoring of alerts for servers & network devices, as well as backup software, for CodeBlue and CodeBlue customer environments as per our SLA’s. You will also be performing maintenance tasks including patching of Windows servers & workstations, and device firmware.
Skills & experience
We are looking for someone with Operational Support experience, who has ideally previously worked in an MSP environment.
Technical requirements include:
- Ideally 1 - 2 years’ experience in a Technical Support role
- Strong people and customer service orientation
- Knowledge of Microsoft Systems including, O365, Azure, Windows Server
- Patch Management / Windows Updates
- Hypervisors (VMware, Hyper-V)
- Backups (Veeam, Azure)
- Antivirus / MDR TCP/IP Networking (LANs, WANs)
Benefits
- Career Development and learning opportunities
- Fully funded Southern Cross Healthcare and Marram Insurance
- Enhanced leave entitlements, including birthday leave
- Staff discounts Long service awards
This is an excellent opportunity to work for one of the world's leading innovators, so if you are interested in this opportunity, then please apply online. Get in touch with us today!
Please note that applicants with the right to work in New Zealand will only be considered for this position!