Business Development Representative (Former Employee) – Herndon, VA – 9 November 2017
I loved the culture and people that I worked with at Dell. Everyone I met was supportive, even in a sales environment. The only thing that I really struggled with here was the difficulty of the position. Sales is just not a field I believe I can succeed in, but others certainly could.
Inside Sales Rep/ Demand Generation (Current Employee) – Toronto, ON – 17 November 2017
Very nice place to work. Advising every one to try to get a job in Dell EMC. Learning period very good, very good preparation for work. A lot of possibility to grow inside and make a very good earning as + 100k.
NttData-customer service rep (Current Employee) – Oklahoma City, OK – 16 November 2017
Business managers oversee the activities of workers; hire, train and evaluate new employees; and ensure that a company or department is on track to meet its financial goals. ... In a smaller company, the production manager might perform these activities herself.
Business Systems Advisor (Current Employee) – Plano, TX – 16 November 2017
As part of the services team (now NTT data), our support team provided app support for dozens of hospitals. Each hospital/organization had different policies and workflows so the majority of your day was spent trying to wade through the BS so one could actually tackle the technical issues. I don't see how they make money considering the amount of time wasted every day on navigating the red tape (prob why they sold out). Pay is decent and some of the higher up managers are awesome, but you rarely deal with them soooo.. PTO/benefits are also well below grade compared to any local hospital in the area. Basically on par with local unskilled labor (factory work, etc).
Unorganized, poor low level managers, red tape in daily operations
Dell is one of finest compnay i ahav acome across. learing graph is very good in terms of developing an individual in corporate world Management respect the employees and train them according to ones potential
Computer Repair Technician (Former Employee) – Provincia de Panamá – 16 November 2017
Living overseas and working at the latin american headquaters for Dell Inc was the greatest work opportunity after retiring from a twenty year military career. The company provided their employees with plenty of training and the opportunity to grow within the company and the ability to move to other departments when opportunities were available
Account Executive (Former Employee) – St. Louis, MO – 15 November 2017
Great brand name - can get a meeting wtih almost any customer. The key is your account base and geeting your specialists into all your accounts. The role of the AE is to oversee all the sales aspects within the Dell family of products.
Convergys Case Manager ~ Tampa (Former Employee) – Florida – 15 November 2017
To be clear, I worked for a BPO of Dell and the oversight of the 3rd party support was pretty minimal. As a result, these large BPO companies enjoy sucking every drop of productivity out of their employees for minimal returns.
Reviewing as a legacy EMC employee. Dell is only focused on the bottom line. Customer service roles are no longer valued as they were at EMC. Employees seem expendable and will be outsourced or contracted out if possible.
Pay and Benefits
Poor Customer service, Jobs being outsourced or contracted
Global Delivery Manager (Former Employee) – Austin, TX – 14 November 2017
• Managed the day-to-day operations of the development team, including project progress and forecasting resource availability for future projects. • Responsible for the delivery of several time critical projects to support the immediate needs of the internal customer.
Contractor Medicaid Adjustments Examiner (Former Employee) – Plano, TX – 14 November 2017
Dell is a great company to work for as a contract employee. This particular department of Dell provided insurance solutions for insurance and IT company all across the world. The hardest part of the job was not having stability, as our contracts were subject to terminate any time without notice
Benefits were effective from the first day of employment
Contract employees had the same benefits as any regular company