The role of the Customer Banking Consultant is critical to the success of the business through both proactive and reactive interactions with our customers. Working in close partnership with your team you will work to understand the needs of your customers and provide them with a positive and personal customer experience to help them achieve their financial goals.
With proven experience in sales and customer service (particularly the lending process), backed with a familiarity of Westpac's broader range of products, you will grow the value to the bank of new and existing customers.
To be successful in the role of the Customer Banking Consultant, you will be a highly motivated self starter with a strong work ethic and sales & service skills that can only be described as extraordinary! This is a role where results will be rewarded!
Business and product knowledge
Problem solving and reasoning skills
Proven sales and negotiation experience
Customer service and retention focussed
Understanding of credit and lending principles
Previous banking or financial services experience
Join our team and as a Westpac staff member, you'll enjoy a range of benefits that truly set us apart, including a banking package specifically designed for you, personal development programmes, a corporate wardrobe and the chance to work in a fast paced and stimulating team environment.
Westpac - 2 years ago
Westpac is Australia's first bank and first company. We have 196 years' experience supporting our customers to achieve their financial goals...