Customer Service Representative - Westport
"I'd like to make someone's day - every day."
We'd like to help.
Customer Service Representative
Permanent Full Time Hours
We are currently looking for two customer services stars to join our Wanganui team!
When it comes to banking, it's customer service that really sets us apart from everyone else. As the 'face of the bank' you'll be the first point of contact for customers and represent our great standards of friendly, genuine service. Insightful and knowledgeable, you'll make it easy for customers to get where they want to be - with the right advice and proactive guidance.
Banking experience is preferred but not essential, more importantly is a background in sales or service roles and an eagerness to learn and develop your career
To be successful in this role you must be determined to succeed, and have the energy and drive to work in a fast paced retail environment. You will also be a quick learner and able to 'think on your feet', to deliver effective solutions for our customers.
- Experience in a customer service working environment with retail cash handling skills
- Strong interpersonal skills; committed to meeting our customers needs
- Ability to identify sales and referral opportunities
- Ability to self-manage
- Self-motivation towards the achievement of set objectives
You will be provided with training to confidently identify customer needs and provide solutions to meet their 'sales needs', e.g. credit cards, investment products and vehicle insurance. You will respond to all referral opportunities provided to you in a timely and professional manner and proactively source new business.
To begin or further develop your career in banking please apply on line today!!!
How we can help you
Westpac offers a fantastic work environment where you'll quickly feel at home and valued. You'll also be rewarded with a competitive salary and benefits package.
Other - Branch Sales/Service
West Coast Region-Westport