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Job Post Details

Cafe Supervisor/Barista - job post

Taprobana Limited
Auckland City, Auckland
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Shift work

Location

Auckland City, Auckland

Full job description

We are a busy café located in Takapuna Auckland looking for a Cafe Supervisor/ Barista to join our friendly team.

These are permanent positions offering between 30 to 40 hours per week at a pay rate of $25.00 to $35.00 per hour, depending on experience and skills. If you are passionate about delivering excellent customer service, crafting quality beverages, and thrive in a fast-paced hospitality environment, we want to hear from you.


Key responsibilities will include:


  • Supervise café staff to ensure high-quality customer service and adherence to company procedures.
  • Coordinate staff rosters, manage shift changes, and ensure adequate staffing during service periods.
  • Take customer orders, process payments, and provide service support during peak times.
  • Ensure all food and beverage preparation areas comply with hygiene and safety regulations.
  • Monitor inventory levels and assist with ordering and stock rotation.
  • Train new staff in café procedures, customer service standards, and safe food handling practices.
  • Resolve customer complaints professionally and escalate issues when necessary.
  • Ensure all café equipment is clean, well-maintained, and operated safely.
  • Complete end-of-day cash reconciliations and assist with basic financial reporting as delegated.
  • Prepare and serve coffee and beverages to a high standard.
  • Deliver exceptional customer service and manage transactions efficiently.
  • Uphold food safety and workplace health standards at all times.


What We’re Looking For:

  • Certificate in Business, Hospitality Management, Communication or a related field at NZQF Level 4
  • A minimum of 6 months’ experience in a hospitality environment is preferable
  • Excellent communication and customer service skills
  • A positive attitude and ability to work in a team environment
  • Flexibility and reliability including work on weekends

How to Apply:

Please send your CV and a brief cover letter outlining your experience and suitability for the role.

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