Cafe Manager jobs in Auckland

Position Overview:

The Cafe Manager will be responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, and driving sales growth. The ideal candidate will be an enthusiastic leader with a deep love for coffee and food, excellent organizational skills, and a knack for creating a positive and engaging environment for both employees and customers. Full time role 30 to 40 hours per week and pay starts from $30 per hour.

Key Responsibilities:

• Operational Management: Oversee daily operations, including opening and closing procedures, inventory management, and maintaining equipment.
• Staff Supervision: Recruit, train, and supervise cafe staff. Create and manage staff schedules, ensuring optimal coverage and productivity.
• Customer Service: Foster a welcoming and friendly atmosphere, address customer inquiries and concerns, and ensure a high standard of service.
• Sales and Marketing: Implement strategies to increase sales, manage promotional activities, and monitor financial performance.
• Quality Control: Maintain high standards of food and beverage quality, hygiene, and safety in compliance with health regulations.
• Financial Management: Handle cash management, budgeting, and financial reporting. Analyze sales data and implement cost-control measures.
• Bakery : Managing the daily operations of the bakery section

Qualifications:

• Proven experience of 2-3 years or more as a Cafe Manager or in a similar leadership role within the food and beverage industry.
• A relevant Diploma in Hospitality, Management, or any Bachelor's qualification may be considered as a substitute for the required work experience.
• Strong knowledge of operations in hospitality industry and food/ health safety standards
• Excellent leadership, communication, and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays.
• Proficient in using POS systems and basic computer applications (e.g., MS Office).
• Strong problem-solving abilities and a customer-focused mindset.
• Flexible to early morning start
• work on a 7 days a week roster