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Job Post Details

Cafe Assistant - job post

BCE Limited
Dunedin, Otago
$25.00 - $27.50 an hour - Permanent, Full-time

Job details

Pay

  • $25.00 - $27.50 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekend availability
  • Shift work

Location

Dunedin, Otago

Full job description

Columbus Coffee Dunedin is seeking an enthusiastic and customer-focused Café Assistant to join our vibrant team. If you have a passion for great coffee, love delivering exceptional service, and thrive in a fast-paced environment, we’d love to hear from you!

  • Remain a professional representative of Columbus Coffee at all times
  • Full uniform to be worn at all times and to be maintained to a high standard
  • Adhere to Columbus Coffee Policies and Procedures
  • Works within Health, Safety and Hygiene standards at all times
  • Reports all incidents, accidents and hazards according to Columbus Coffee Policies and procedures
  • Remains flexible to accommodate additional requests and responsibilities as required
  • Keeps calm and manages stressful situations effectively
  • Actively participates in Columbus Coffee Training and Development
  • Communicates effectively with colleagues and customers
  • Be knowledgeable about both food and beverage products on offer, in order to be able to meet customer requirement
  • Assist all customers as required
  • Respond to customer requests in a professional and prompt manner
  • Provide efficient and memorable level of service to all customers
  • Up-sell food and beverage products
  • Acknowledge and deal with any customer complaints from floor/seated customers.
  • Escalate any unresolved issues or complaints to Store Manager
  • Preparation and presentation of counter food and beverages according to Columbus Coffee specifications and Standards
  • Maintain a high level of food and general hygiene practice at all times
  • Setup and/or close down store as per Columbus Coffee standards and checklists
  • Perform duties as per the daily deployment sheet and the store manager request
  • Maintain stock levels of cold beverages and other supplies in the fridge / freezer / counter and storeroom.
  • Perform daily and weekly cleaning duties as directed by the Store Manager
  • Monitor Barista/counter requirements for cups, plates, saucers, and cutlery, to ensure service times are maintained
  • Prompt clearing and cleaning of tables and surrounds
  • Presentation and service of food and beverage as per Columbus Coffee Standards
  • Ensure cleanliness and presentation of the store is maintained

Required to work for a minimum of 30 hours per week and you will be paid between $25 to $27.50 per hour.

Requirements for the role:

  • Good communication skills.
  • Available to work on weekends and do late evening shifts
  • Physically fit to stand for longer hours
  • Team worker and Interpersonal skills
  • Good coordination skills
  • Attention to detail
  • Multi-tasker

Job Types: Full-time, Permanent

Pay: $25.00 – $27.50 per hour

Work Location: In person

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