Clinical Record jobs

• Christchurch - Burwood Hospital - Admitting Unit
• Permanent part time working 24 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking a highly organised and customer-focused Admissions Officer to join our team in the Operating Suite at Burwood Hospital.

In this important role, you will provide administrative, reception and clerical support to ensure the smooth and efficient coordination of patient admissions, transfers and discharges. You will be one of the first points of contact for patients and their whānau, helping to create a welcoming and supportive experience while ensuring accurate patient information and documentation is maintained.

Working closely with nursing staff and other healthcare professionals, you will play a key role in supporting the delivery of safe, efficient and patient-centred care.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3

For further information about the administration and clerical pay equity settlement please follow the link below:

PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

Key Responsibilities

• Welcome patients and their whānau, providing friendly and professional reception support.
• Coordinate patient admission, transfer and discharge processes, ensuring documentation is accurate and completed in a timely manner.
• Maintain and update patient information within the Patient Management System.
• Prepare admission forms, identification bracelets, labels and patient documentation for nursing staff.
• Answer telephone enquiries, take accurate messages and direct requests to the appropriate staff.
• Maintain patient confidentiality and ensure privacy is respected at all times.
• Provide general administrative support, including mail distribution, photocopying, data entry and maintaining office supplies.
• Receive deliveries and assist visiting health professionals and company representatives.
• Coordinate outpatient appointments and prepare patient records for follow-up and clinical requirements.
• Provide administrative assistance to the Nurse Manager and wider team as required.

About You

You will be a proactive and detail-oriented individual who enjoys working in a busy healthcare environment. You will have excellent organisational skills, a professional and approachable manner, and the ability to manage competing priorities while maintaining a high standard of accuracy.

To be successful in this role, you will have:

• Strong administrative and organisational skills, with excellent attention to detail.
• Good computer skills, including Microsoft Office and the ability to learn patient management systems.
• Excellent communication and interpersonal skills.
• The ability to prioritise tasks and work effectively under pressure.
• A friendly, patient-focused approach when dealing with patients, whānau and colleagues.
• The ability to work independently and contribute positively as part of a team.
• A commitment to maintaining patient confidentiality, privacy and professional standards.

Desirable: Previous clerical or administrative experience in a healthcare environment.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click 'apply now.' All applications must be submitted through our online career's portal. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.