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    • Managing team appraisals, coaching conversations and constructive feedback to support team performance and development.
    • View all Access Community Health jobs - Waikato jobs - Community Team Leader jobs in Waikato
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    • Confidence in preparing rosters and coordinating appropriate coverage across the team.
    • Coordinate leave, breaks and shift changes while supporting consistent…
    • Lead, motivate and support a team of face-to-face fundraisers.
    • Conduct daily team briefings and campaign updates.
    • Help resolve day-to-day field issues.
    • Lead and support a high-performing Customer Care team.
    • Your contribution will directly support customer satisfaction, team confidence, and service reliability.
    • Build routines that support independence and wellbeing.
    • Comfortable with personal care and daily living support.
    • Strengthen social confidence and relationships.
    • Experience working collaboratively with iwi, community groups and partner agencies.
    • EAP support, wellness initiatives and access to Marlborough Chamber of…
    • Provide administration support, based on exceptional customer service, to the entire clinic admin team and wider Habit Health.
    • Job Type: Permanent - Full Time.
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    • Work collaboratively with clinical teams and community agencies to ensure a wraparound service for those we support.
    • Permanent, Full-time (40 hours per week).
    • Previous success in managing the performance, training and development of a team.
    • Experience and knowledge of coaching team members, supporting and managing…
    • Support tangata whai ora autonomously in their chosen community.
    • The CSW role includes participating in support and needs assessments, goal setting, and risk…
    • Experience providing one to one support in the community is preferred but not essential.
    • Provide support which encourages and facilitates the individual’s…
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    • This role involves providing wraparound support to a young person with complex needs.
    • Hours: Part-time, 8–10 hours per week (Tuesday 3pm–5:30pm and one weekend…
    • 8 hours of paid volunteer time to contribute in the community.
    • The position will be responsible for the efficient utilisation of their staff and will ensure…
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    • Experience leading a team is greatly beneficial especially with the ability to coach and develop individuals.
    • Full time - 40 hours per week.
    • Demonstrated ability to coach, support and develop team members.
    • As an Operational Team Manager (OTM), you’ll lead, support and develop a team of corporate…
Community Care Coordination Team Leader
Permanent, Full-time

Job details

Pay information not provided
Permanent, Full-time
Waikato

Full job description

24th September, 2026

He kōrero whakamārama mō tēnei tūranga | About the role

Care coordination is a key function within Access. The Regional Care Coordination Team Leader leads a busy care coordination team to ensure client support needs are met by trained and available support workers. This role requires sound judgement, strong planning and prioritisation, confident decision-making, and the ability to build positive relationships across Nursing, Care Coordination and Support Worker teams. Your ability to stay calm, think quickly and lead effectively in a fast-paced environment will be key to your success.

Takohanga | Responsibilities

  • Working as part of the regional leadership team to deliver safe, responsive and high-quality home and community support services to our clients
  • Facilitating cooperative and cohesive working relationships between Nursing, Care Coordination and Support Worker teams
  • Leading a team of care coordinators to support the delivery of a responsive, client-focused home support service
  • Ensuring support workers are rostered safely and effectively to meet the needs of our clients
  • Overseeing all new referrals to ensure effective rosters are put in place
  • Managing escalations and complaints with sound judgement, professionalism and a focus on timely resolution
  • Managing team appraisals, coaching conversations and constructive feedback to support team performance and development
Ngā tohungatanga mō tēnei tūranga | Skills and experience
  • A strong client focus, with the ability to balance client needs, support worker availability and service delivery requirements
  • Experience in leadership or guiding others, with an understanding of how to support, motivate and coordinate a team.
  • Excellent interpersonal skills, with the confidence to build trusted relationships
  • Experience in planning and prioritisation
  • Excellent written and oral communication skills
  • Thrives in a fast-paced environment
  • Results driven achiever
  • Strong team player who can work effectively with a wide range of people
  • Excellent computer skills
He aha ai mātou? | Why Us?
  • A passionate business that promotes diversity and inclusion that are reflective of the communities we serve
  • Company provided laptop and phone
  • Access to ongoing Learning and Development
  • Nationwide business with scope for future career opportunities
  • Exclusive Spark Mobile Plan: Get endless data (40GB at max speed, then reduced), unlimited NZ/AU calls & texts, hotspot access, and voicemail for just $24.15/month
Ko wai mātou | Who are we?
Access Community Health l Uru Ātea has a mission to create a better day, every day for thousands of people throughout Aotearoa to live independently in their own homes and communities. Access l Uru Ātea is more than just our name, Uru Ātea means “to enter space” and is our promise to deliver services in our client’s space, wherever that may be.

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