Compliance Support Officer jobs

• Permanent, full-time opportunity based in central Auckland, with regular fieldwork across the region.
• Investigate compliance matters across Auckland, from initial assessment through to resolution and enforcement
• Work across the Resource Management Act, Building Act and Council bylaws while building your regulatory expertise

Put your regulatory expertise into practice, investigating compliance matters and helping deliver positive outcomes for Auckland communities.

He angitūtanga: The opportunity

Auckland Council’s Licensing and Regulatory Compliance department has an opportunity for a Compliance Officer to join our Compliance Response and Investigations team, based in central Auckland.

This is a varied role that combines fieldwork, investigations and case management. You’ll respond to requests for service and potential breaches, gather information, assess risk and work with customers and stakeholders to find effective solutions.

You’ll manage matters from initial assessment through to resolution, remediation or enforcement where required. Working across the Resource Management Act, Building Act and relevant Council bylaws, you’ll have the opportunity to develop your regulatory knowledge and make a direct contribution to Auckland communities.

You could expect to work on:

• Investigating complaints and requests for service relating to potential non-compliance.
• Gathering evidence, assessing risk and determining appropriate regulatory action.
• Providing advice and guidance to customers and stakeholders on legislative and regulatory requirements.
• Managing matters through resolution, remediation and enforcement, including formal warnings, notices and fines where appropriate.
• Working with internal specialists and external agencies to resolve complex compliance matters.

He kōrero mōu: About you

You’ll have experience in a regulatory, compliance or investigative environment and be confident applying legislation, policies and procedures to real-world situations.

We will be looking for:

• 2+ years’ experience in regulatory compliance, investigations or a related field.
• Demonstrated experience in compliance, investigations, environmental regulation, building or government.
• Working knowledge of the Resource Management Act, Building Act and/or Council bylaws.
• A relevant tertiary qualification in risk or compliance management, resource management, building and construction, law, science or a related field, or equivalent relevant experience.
• Experience assessing risk, gathering evidence and applying legislation and information to support regulatory decisions, along with a current and relevant full New Zealand driver licence.

We still encourage you to apply if you have some but not all these requirements.

Ngā āhuatanga kei a mātou: What we offer

Auckland Council is the largest local government council across Oceania, serving over 1.7 million people and contributing towards making Tāmaki Makaurau a world-class city.

We offer a range of employee benefits and proudly support flexible working options where possible.
View a snapshot of some of our employee benefits HERE.

Help us make a difference to Tāmaki Makaurau.

Me Tono Ināianei!: Apply Now!

Applications close: 16th September 2026, 11:59pm
Find a copy of the position description here: Click Here

If you have any support or access requirements, please advise us when submitting your application so we can assist you.

This role has a remuneration range of $78,311 - $92,130
Our employer Kiwisaver contribution is additional to base salary offered.

#workingforauckland #aucklandcouncil #complianceofficer

The role is deemed safety-sensitive and will require a pre-employment drug and alcohol test prior to offer. A current full clean driver's license is essential and if successful you will be warranted by Auckland Council allowing you to enter premises and inspect breaches or offences.

Auckland Council is committed to protecting your privacy in accordance with the Privacy Act 2020. We collect personal information directly from you and, where relevant for the purpose of assessing you for employment, and employing you as part of the transport reform process, from third parties such as referees, previous employers (including Auckland Transport) recruitment agencies, and background checking providers.

By applying for this role, you consent to Council obtaining a reference from your current employer, including information about any active conduct investigations and current performance management processes, if you are the preferred candidate. Reference checks will only be undertaken at the preferred candidate stage. Any non-active performance or conduct matters may also be discussed with referees as part of the reference checking process.

If you do not consent to this information being provided, Council may be unable to properly assess your application, and your application will not progress further. If you wish to withhold your consent, or to access or correct your personal information, please contact the Privacy Officer at privacy@aucklandcouncil.govt.nz.

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.