Compliance Support Officer jobs

E ngā iwi, e ngā karangatanga huri noa i te motu, tēnei te mihi atu ki a koutou katoa. He īnoi tēnei ki a koe. Tono mai ki tētahi tūnga ki te Kaunihera o Ōtautahi

About the team | Ko te rōpū nei

Our Regulatory Compliance Unit is all about protecting what matters - the safety of our residents, the integrity of our environment, and the wellbeing of our communities.

We're here to make sure Christchurch stays a great place to live, work, and thrive. You can read more about our compliance strategy here.

Within this unit, our Compliance & Investigations team leads the charge when it comes to investigating breaches and ensuring our compliance activities are fair, effective, and grounded in law. We work across a wide range of legislation - including the Building Act 2004, Resource Management Act 1991, and Local Government Acts 1974 & 2002 - to uphold standards and support positive outcomes for our city.

About the role | Ko te mahi nei

This is a role where you'll manage your own caseload, make informed decisions, and contribute to meaningful outcomes for our city and its people. You'll be investigating breaches, interpreting legislation, and taking action under the Building Act, Resource Management Act, and Local Government Acts.

Your day might include:

• Managing your own caseload with confidence and care.
• Providing advice on environmental compliance and enforcement.
• Responding to complaints and assessing potential breaches.
• Gathering and analysing information to support investigations.
• Applying legislation to determine appropriate enforcement action.

You'll be part of a collaborative team that leans on each other for advice, knowledge sharing, and support, but you'll also have the freedom to own your work and drive it forward.

About you | Ko Koe Tēnei

You're a self-starter with a sharp eye for detail and a strong sense of accountability. You know how to manage your time, your workload, and your relationships.You're a natural communicator and problem-solver, with a knack for building trust and navigating complex situations. You're a calm problem-solver; balancing risk, resolution, and community impact.

You'll bring:

• Minimum diploma, degree level tertiary qualification or relevant work experience in one or more of the following: Building Industry, Resource Management or Enforcement.
• Strong oral and written communication skills - you know how to tailor your message to your audience.
• Conflict resolution skills and a calm, solutions-focused approach.
• Confidence using technology and digital tools to manage your work.
• The ability to work both independently and as part of a close-knit team.

What's in it for you? He aha ngā hua ki a koe?

Want to be involved in shaping your City? Here at the Council we know our strength comes from our people, working together as one team to create results. When you join us, you're getting involved first hand, and contributing to crafting the Christchurch community. You will also benefit from:

• Access to training programmes, workshops, and development opportunities
• Flexible working arrangements - WFH, adjustable start and finish times, option to purchase extra leave.
• Collaboration - exposure to wider areas of the organisation
• Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

If this sounds like an interesting opportunity, you think you have what it takes and want to get involved in shaping our City then please apply today.

Additional Information | Ko ētahi atu kōrero:

At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways.

We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at jobs@ccc.govt.nz

• Hours of work - 40 hours per week
• Position - 1x permanent position
• Location - This position is primarily based at Te Hononga, Christchurch City Council Civic Offices - 53 Hereford Street
• Salary - The salary band for this position goes from $81,227 - $90,252 per annum based on a 40 hour week. Starting salaries will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both, within the immediate team and in the broader organisation for the same or similar roles.

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.