Desktop Support jobs in Wellington City, Wellington

Job description

Our Petone Branch is hiring! Junior Technicians are welcome to apply! We are currently seeking a passionate, full-time Service Technician to join our Petone team in Wellington. It's a permanent role with 30+ hours per week. Tasks & Responsibilities: 1) Carry out the service of ICT products, such as workstations, laptops, phones (Apple, Samsung and more), and tablets, including: • Installation and configuration software and hardware. • Repair and replace equipment including terminals, modems, printers, and other peripherals products. 2) Diagnose and resolve software and hardware problems, including: • Dismantling a laptop or desktop computer for component replacement, storage and RAM upgrades, data recovery, and backup. • Peripheral devices, such as terminals, printers, switches, and routers. • Diagnosis of faulty ICT products, especially PCs, laptops, phones, and tablets, solving hardware and software issues. 3) Selecting downloading, installing, and using updated software and programs for developing products: • Perform regular upgrades to ensure systems remain updated. • Instructing clients on software and or mobile app use. 4) Maintain a high quality, customer-focused approach to the delivery of services. • Helping customers for booking-in the service job and quotes. • Assisting customers with queries and providing information to solve problems.

Requirements

• Qualification in IT / Electronics / Computer Studies preferred • Apple certification preferred • Excellent computer technical skills including Microsoft office, implementation, and end-user interaction, computer products, applications knowledge computer networking systems, and laptops/phone assembly/repair skills. • Excellent diagnostic and problem-solving skills. • Technical support to other team members for intractable problems. • Weekends and Public holidays works are expected in a retail environment. What we offer: - Competitive pay for experienced technicians - Comprehensive training - Superb staff discount - Career growth opportunities - Healthcare Insurance - Temp fuel subsidy We thank all applicants for their interest. Please note that only shortlisted candidates will be contacted.

Start date

ASAP

PB Tech is an equal opportunity employer. It is our policy that all applicants be considered solely on the basis of qualifications and ability, without regard to race, religion, colour, sex, age, national origin or disability. We thank all applicants for their interest in the positions available, however only the successful applicant will be contacted.