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Support Worker - Tauranga
Tauranga, Bay of Plenty
Permanent, Full-time

Job details

Pay information not provided
Permanent, Full-time
Weekend availability, Shift work
Tauranga, Bay of Plenty

Full job description

  • Full time role based in Tauranga
  • Varied rostered shifts, including sleepovers and wakeovers
  • Earn while you learn, gain nationally recognised qualifications!

About the role | Mō te tūnga

As a Support Worker, you'll play a vital role in helping people with intellectual disabilities achieve their goals, build independence, and engage in the activities that matter most to them. This is more than just a job. It's an opportunity to bring creativity, compassion, and enthusiasm to every shift, creating meaningful experiences and positive outcomes for the people you support.

This role involves helping the people we support to:

  • recognise and respond to emotional overwhelm.
  • grow their independence and learn skills for daily living such as using public transport, getting a job, cooking a meal.
  • manage their daily routines - toileting, showering, getting dressed, take medication or eat a meal.
  • pursue their goals, interests, and hobbies.
  • stay healthy and making positive choices about their lifestyle.
  • have strong connections with their whānau and community.

If you're caring, resilient, and passionate about helping others live great lives, we'd love to hear from you!


What you will bring | Ngā pūmanawatanga ōu

Previous relevant experience is preferred, but more importantly, we are looking for someone with varied life experience and the right attitude.

  • Brings previous experience in support work, caregiving, or personal care (preferred but not essential).
  • Remains calm under pressure and is confident supporting people with complex needs and behaviours.
  • A positive attitude, willingness to learn, and the ability to build meaningful relationships
  • Availability to work shifts across mornings, evenings, sleepovers and weekends.
  • Comfortable and proficient in using computers and tablets daily.
  • Strong written and verbal communication skills.
  • Physical fitness to provide necessary physical support.
  • Full NZ driver's license is required.

What's in it for you? | Nōu te rourou

  • $24.68 - $30.13 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
  • IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
  • Generous long service leave entitlements plus insurance benefits after 2 years' service.
  • 'Refer a friend' Bonus programme.
  • FREE Employee Assistance programme service anytime you need health and wellbeing support.

About us | Mō mātou

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

Check out our website to learn more about us: Become a Support Worker (idea.org.nz)


How to apply | Me pēhea te tuku tono

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV. If you have any questions about the application process, please email recruitment@ihc.org.nz.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.


Applicants can direct enquiries about position to:
Recruitment
recruitment@ihc.org.nz


Job Details

Reference #
41002

Posted on
02 Oct 2026

Closes on
01 Nov 2026 23:55

Location(s)
Tauranga

Expertise
Caregiving and Disability Support, Healthcare

Job level(s)
Entry (no qualifications/experience), 1-3 years experience, 3+ years experience

Work type(s)
Permanent full-time

Position description
IDEA Services - Support Worker JD.pdf
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