Finance Sales Support jobs

We are a fast-growing automotive dealership specializing in quality vehicles and tailored finance solutions. With a strong digital presence and a commitment to outstanding customer service, we provide end-to-end vehicle purchasing and financing support to our clients across New Zealand.

About the Role
We are seeking a motivated and detail-oriented Finance Officer to guide our clients through the vehicle finance and sales journey. It is a ful-time permanent role with a minimum guaranteed 30 hours of work per week.

Key Responsibilities:

• Guiding and supporting new customers through finance consultation, documentation, loan queries, and the buying process.
• Gathering and handling al required information for finance applications from customers via company live chat, email, phone & online company social media channels.
• Creating and maintaining excelent relationships with customers.
• Analyzing that correct information is colected from the clients that includes their credit score, income, IRD, etc. to ensure policy standards are met.
• Helps clients to fil out the company’s internal and external finance company applications.
• Submitting finance applications in al the relevant finance company portals from the information colected from clients via company different sale channels
• Utilizing expertise to get client’s finance approvals in a timely & productive manner.
• Perform client’s finance loan affordability assessments and finance approval decisions as per applicable laws & regulations.
• Thoroughly signing successful clients sale & purchase agreements, insurance policies and relevant finance company approved finance contracts with clients as per finance company criteria.
• Printing documents and submitting documents to finance companies for processing of loans.
• Dealing with walk-in customers and converting them to a probable sale.
• Utilising best customer service & sale ski ls to convert probable leads (obtained via phone, online sale channels or walk-in clients) to successful SALE
• Consistently achieve company’s monthly, quarterly, & annual sale targets using best sale & customer service techniques
• Proactively solve clients’s after-sale vehicle or finance complaints.
• Maintaining the customers catalogue on a daily basis
• Building and strengthening the relationship with vehicle finance companies, key stakeholders, and customers
• Ensuring compliance with the lending criteria and standards requested by the finance
  companies.
• Supporting the team with interpreting market research to identify market opportunities and new consumer trends in the Automotive industry in New Zealand
• Implementing strategies to build and maintain customer relationships, the organisation’s image with the wider public, existing and new finance companies.
• Would be responsible of keeping records of overdue accounts and take appropriate legal actions

Other Attributes Required:

• Must have three years of relevant work experience OR a minimum level 4 qualification.
• Strong understanding of vehicle financing and lending criteria is preferred.
• Excellent communication and interpersonal skils
• High attention to detail with strong organisational and multitasking abilities
• Ability to work independently and as part of a team

Why Join Us?

• Be part of a dynamic and supportive team
• Opportunity for growth in both the automotive and finance industries
• Hands-on training and ongoing support
• Attractive incentives and bonus structure for high performers

Applicants for this position should be a New Zealand Citizen/Resident or hold a valid NZ work visa.