Head Sales Support jobs

At CARTERS, we have been supporting builders, tradies, and the community with quality building supplies for generations. This is your chance to join a high performing and supportive team backed by a well-known and trusted brand with a strong presence across New Zealand.

Our CARTERS Levin Branch is looking for a Trade Sales Support person to join the team on a 9-month maternity cover. Reporting to the Branch Manager, you will be the primary point of contact for trade and retail customers, demonstrating excellent communication skills, problem-solving ability, and a strong commitment to customer service.

• Taking orders and resolving customer queries quickly and effectively
• Providing accurate product and service information to help customers get the right solution
• Arranging buy-ins, inbound calls and outbound calls, making sure every customer gets exceptional service
• Keeping order records accurate whilst building genuine, long-term relationships with our customers
• Supporting our Account Managers and Sales Representatives with customer queries, orders and information

About You

• Proven experience delivering professional, responsive customer service
• Strong organisational skills, with the ability to plan, priorities and deliver outcomes effectively
• Ability to build relationships with customers, team, and suppliers
• Excellent communication skills and a great telephone manner
• Confidence using computer systems

What We Offer

In return for your work and commitment, we will make sure you are well looked after in a professional, positive, inclusive and supportive working environment that you can be proud of. We are offering:

• A great hourly rate plus benefits
• 7.5% Benefits Package, includes Superannuation Savings Scheme, Life & Disability Insurance
• We also pay for your Southern Cross Health Insurance
• Training, development, coaching and promotional opportunities
• Supportive, respectful, fun, collaborative, diverse team
• Buying privileges across all CARTERS stores

Sounds like you? Apply now to join the CARTERS Team!

Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (Citizens, Permanent Residents, or those holding valid Work Visas).