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Hotel Accor jobs in Auckland

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    • We offer exceptional food and beverage options, multiple conference spaces, and 247 contemporary guest rooms, all designed to provide an unforgettable…
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    • Excellent in your understanding of hotel systems and revenue management principles.
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    • Collaborate with the culinary team to ensure menu items are delivered according to hotel standards.
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    • Delivery of excellent guest service by coordinating the link between hotel and guests and hotel operations.
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    • Developing and executing the precinct commercial strategy.
    • Growing corporate, airline, meetings and events, and leisure business.
    • Providing strategic leadership to achieve the hotel's financial and operational objectives.
    • A highly organized individual, who will lead the Hotel.

Job Post Details

Receptionist
NOVOTEL
·
3.9
Auckland City, Auckland
Part-time
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Job details

Pay information not provided
Part-time
Weekend availability, Shift work
Auckland City, Auckland

Full job description

Company Description


Novotel & Ibis Auckland Ellerslie is a bustling property just 15 minutes from the Auckland CBD which hosts a variety of guests. We offer exceptional food and beverage options, multiple conference spaces, and 247 contemporary guest rooms, all designed to provide an unforgettable experience.


Job Description
  • Welcome and assist guests, building strong relationships.
  • Manage check-in/out, payments, and guest details accurately.
  • Promote hotel facilities, actively upselling to maximize occupancy and revenue.
  • Safeguard guest property with proper documentation.
  • Promote Accor loyalty programs to enhance guest satisfaction and brand loyalty.
  • Work collaboratively with all departments for smooth operations.

Qualifications
  • Exceptional communication skills: written, verbal, and non-verbal.
  • Highly organized with strong attention to detail and ability to take initiative.
  • Previous experience in Reservations is an advantage.
  • Familiarity with Opera Cloud, TARS Database, or similar PMS preferred but not required.
  • Flexible availability for a rotating roster, including mornings, evenings, weekends, and public holidays.

Additional Information


Benefits:

  • Opportunities for further development and worldwide career progression
  • Staff & Friends/Family rates at Accor hotels worldwide
  • Diverse and inclusive work culture
  • EAP Services + Flexible Rosters + Time in Lieu
  • Supportive & Inclusive Leadership + Collaborative & Respectful Management
  • Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform

Applicants must be legally entitled to work in New Zealand. You must be either a New Zealand Citizen, Permanent Resident or hold a current and open work visa with at least 12 months until expiry.

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