IT Support jobs in North Shore, Auckland
- DatamineAuckland City, Auckland
- You'll also help make sure our internal tools support automation and efficiency, always looking for pragmatic ways to enhance and optimise.
- Wei Works LtdRodney County, Auckland
- Collaborate with the ICT team on larger projects and initiatives to support company growth.
- Provide first-line support for ICT-related issues (hardware,…
- FUJIFILMAuckland City, Auckland
- At CodeBlue, the pursuit of delivering an exceptional customer experience is not just a goal; it is the driving force behind every endeavor.
- Fisher & Paykel HealthcareEast Tamaki 2013
- Spot better ways of working and take practical steps to improve the support experience.
- Develop strong customer support habits, including ticket quality, follow…
- EFEXOrewa 0931
- Microsoft 365 administration and support.
- Desktop, laptop and endpoint support.
- Ongoing technical development and certification support.
- View all EFEX jobs - Orewa jobs - Service Desk Engineer jobs in Orewa 0931
- Salary Search: Onsite Level 2 Service Desk Engineer salaries
- Total IT GlobalAuckland City, Auckland
- Flexibility to support before/after business hours if needed.
- The role involves break/fix support, fault diagnosis, and resolution across core operating systems…
- Serko LtdAuckland City, Auckland
- Provide support to teammates in cross geographical regions as required.
- To maintain the operational effectiveness of Serko’s systems and networks, install,…
- MarshAuckland City, Auckland
- Provide L1/L2 application support to the Pacific business, working independently and with care.
- You will work closely with internal clients, IT teams and…
- DatacomAuckland City, Auckland
- As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls,…
- CMW GeosciencesAuckland City, Auckland
- 3+ years' experience in an IT support, service desk, or similar role, with experience working within ITIL and ITSM environments.
- ZURUAuckland City, Auckland
- Basic understanding of networking and endpoint support.
- Maintain IT asset records and support documentation updates.
- View all ZURU jobs - Auckland City jobs - Junior Support Engineer jobs in Auckland City, Auckland
- Salary Search: Group | Junior Support Engineer salaries
- See popular questions & answers about ZURU
View similar jobs with this employerSpark New ZealandAuckland City, Auckland- Participate in project meetings to gain valuable insights, share updates, and support collaboration across teams.
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- IpsosAuckland City, Auckland
- May provide support to less experienced developers within their areas of expertise.
- Analyse reported software bugs to identify where the issue(s) is, seeking…
- IpsosAuckland City, Auckland
- May provide support to less experienced developers within their areas of expertise.
- Analyse reported software bugs to identify where the issue(s) is, seeking…
- HEB ConstructionAuckland City, Auckland
- Provide Level 3 support and technical escalation.
- 4+ years' experience in IT operations, infrastructure, or technical support.
- Woolworths Group New ZealandAuckland City, Auckland
- Technical Support Experience: 1–3 years of foundational experience in digital application support, IT helpdesk, or technical customer support.
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Junior Data Engineer - Ops & Infrastructure Support
Junior Data Engineer - Ops & Infrastructure Support
Job details
Full job description
Datamine has championed data, analytics and AI for over 30 years. As organisations across Australia and New Zealand increasingly invest in AI and data-driven decisions, we’re seeking a junior data engineer to join our Data Engineering/Ops team. You'll help monitor, maintain, and build data environments for our clients across diverse industries, take on day-to-day client tickets and requests, and give our small Infrastructure team a second pair of hands. You'll also help make sure our internal tools support automation and efficiency, always looking for pragmatic ways to enhance and optimise. We use AI every day here and expect you will too.
At Datamine, we aim to give people power, through the ethical use of technology, to make decisions that transform their work, lives, and communities for the better. We collaborate closely with our clients to leverage insights and provide organisations with proven, repeatable success in this area. We thrive on making a difference.
This is a full-time role based in our Parnell office.
About the role
This is a blended role at the intersection of data engineering, operations, and infrastructure. You'll start close to the ground with daily checks, client tickets, and infrastructure support, and grow from there. As you build confidence, you'll take on more client-facing data engineering work, such as SQL, Python, and Datamart development. You'll also be a key point of continuity for our Infrastructure team, so Datamine has cover when it matters.
As you evolve in the role, and we better understand your strengths, Datamine will work with you to shape your future path. This role suits someone who enjoys working with a high degree of autonomy, takes ownership of outcomes, and enjoys continually improving the way they work to achieve better results.
At Datamine, we’re all individuals. You’ll find no boxes here. In fact, one of our values is “don’t just tick the box!”
What a day may look like
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Running daily checks across Datamine's Datamarts and client environments, and flagging anything that looks off
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Working through client tickets and requests, and keeping people updated on progress
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Supporting our Infrastructure team with monitoring, patching, back-ups, and routine maintenance of servers, network, and cloud resources
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Solving a diverse range of client and internal problems to keep technology running smoothly
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Using Linux and Bash on a daily basis
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Implementing, testing, and releasing code
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Contributing your opinion and expertise to a solution
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Communicating with the Client Services team on progress and any potential issues
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Pitching in at team meetings and contributing to the team's goals
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Working with your direct team and the wider Datamine team to keep learning, improving, and getting constructive feedback along the way
What you'll bring
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A university degree in a technology or data-related field, such as computer science, engineering, or information systems, or equivalent experience in a systems administration or infrastructure support role with some coding under your belt
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Programming experience, such as with SQL, Python, or R, through study or the workplace
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Hands-on use of AI tools in your study, work or own projects
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A good grounding in databases (SQL, and ideally some RDBMS exposure) and an understanding of DBMS concepts
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Exposure to Linux, a cloud platform (AWS or Azure), and infrastructure basics such as monitoring, back-ups, or networking is a bonus, not a requirement
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Practical work experience of any kind – part-time, holiday work, or personal projects. We're interested in what you've done and what you've learned from it
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A team-first mindset. You enjoy supporting others, thrive on collaboration, and love celebrating shared successes
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A growth mentality. You're curious, eager to learn, and ready to build your skills while adding value along the way
What Datamine offers
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Competitive salary aligned with experience
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A chance to make your mark in a growing business
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The opportunity to learn from and work alongside experts in their field
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A values-driven organisation where accountability matters more than hierarchy
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A supportive environment where you’ll have genuine ownership and your contributions are valued
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An opportunity to work with a diverse and talented team
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An environment that will allow you to be you and to thrive
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Flexibility around hours, and the option to work from home
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A place that celebrates our wins and is on the path of continual learning
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An Employee Assistance Program
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Subsidised health insurance
Oh, and did we mention, lunch and coffee are on us. It’s always worth reading to the end of the ad!
Datamine welcomes applications from people of all backgrounds. We encourage you to apply promptly, as we may progress interviews and close this role early.