IT Support jobs in New Zealand
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- MNL TechnologiesWaipapa, Northland
- Support users via phone, email, or in person.
- Troubleshoot Windows OS, Microsoft 365, and hardware issues.
- Install and configure desktops, laptops, printers,…
- ZURUAuckland City, Auckland
- Basic understanding of networking and endpoint support.
- Maintain IT asset records and support documentation updates.
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- Layers Logic IT LTDWellington City, Wellington
- IT Desktop support : 3 years (Required).
- Practical experience with Microsoft 365 and enterprise IT support.
- Provide Level 1 & 2 technical support for desktop,…
View similar jobs with this employerStantecAuckland City, Auckland- Mental Health and Wellbeing programs and support.
- Provide user-facing operational support for desktops and applications.
- ITIL Service Management best practices.
- National StorageNewmarket, Auckland
- Reporting to the IT Operations Manager, you will be responsible for providing technical support for the National Storage Group covering the areas of networking,…
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- HyndsAuckland City, Auckland
- Create support documentation and identify opportunities for continuous improvement.
- Travel to sites as required to provide hands-on support.
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- Tararua District CouncilNew Zealand
- Focused technology support to Council.
- Guidance to support consistent service.
- Potential security issues, and support.
- To improve technology support, systems.
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- Salary Search: IT Systems Support salaries in New Zealand
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View similar jobs with this employerDefence Line Security LimitedAuckland City, Auckland- This is a dual-function role combining security control room operations with IT support responsibilities.
- You will be responsible for monitoring surveillance…
View similar jobs with this employerNew Zealand - All Locations Work from where you...New Zealand- 3-5 years' experience in a technical support or IT support role.
- Perform routine system maintenance and support upgrades or improvements.
- Serko LtdAuckland City, Auckland
- Provide support to teammates in cross geographical regions as required.
- To maintain the operational effectiveness of Serko’s systems and networks, install,…
- Serko LtdAuckland City, Auckland
- Provide support to teammates in cross geographical regions as required.
- To maintain the operational effectiveness of Serko’s systems and networks, install,…
- CMW GeosciencesAuckland City, Auckland
- 3+ years' experience in an IT support, service desk, or similar role, with experience working within ITIL and ITSM environments.
- Allevia HealthEpsom, Auckland
- Permanent fulltime role across Allevia Hospitals in Epsom, Ascot and Greenlane.
- This is a permanent, full time role working 40 hours per week, Monday to Friday,…
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- MarshAuckland City, Auckland
- Provide L1/L2 application support to the Pacific business, working independently and with care.
- You will work closely with internal clients, IT teams and…
- DatamineAuckland City, Auckland
- You'll also help make sure our internal tools support automation and efficiency, always looking for pragmatic ways to enhance and optimise.
- Allied digital service limitedWellington City, Wellington
- Provide onsite support to Authorized Users with operational and technical support and to meet specified SLAs.
- The candidate exercises judgment with supervision…
Job Post Details
L1 Desktop and Network Support
Waipapa, Northland
Fixed term contract, Temp to perm, Apprenticeship / Traineeship, Freelance, Part-time, Subcontract, Internship, Casual, Permanent, Full-time
L1 Desktop and Network Support
Job details
Pay information not provided
Fixed term contract, Temp to perm, Apprenticeship / Traineeship, Freelance, Part-time, Subcontract, Internship, Casual, Permanent, Full-time
Waipapa, Northland
Full job description
Key Duties:
- Support users via phone, email, or in person
- Troubleshoot Windows OS, Microsoft 365, and hardware issues
- Install and configure desktops, laptops, printers, and peripherals
- Handle password resets and user account management (Active Directory)
- Assist with basic network issues (Wi-Fi, VPN, LAN connectivity)
- Log, track, and update tickets using ITSM tools
- Perform system setup, software installation, and basic troubleshooting
- Escalate unresolved issues to L2/L3 teams
Skills Required:
- Basic knowledge of Windows OS and Microsoft 365
- Understanding of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with IT hardware and troubleshooting
- Good communication and customer service skills
- Ability to work in a team and handle multiple tasks
Good to Have:
- IT qualification (Diploma/Degree in IT or related field)
- Certifications such as CompTIA A+ or Network+
- Basic knowledge of Active Directory and VPN
- Experience with ticketing tools (ServiceNow, Freshservice, etc.)
Application Question(s):
- Will you be able to work full-Time.? Kindly mention the Visa you hold.
Experience:
- L1 Network and Desktop Support: 2 years (Required)
Location:
- Waipapa, Northland (Preferred)
Work Location: In person
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