Ict Support jobs in Auckland

Location

Auckland

Expertise

Networks, Technology

Job Level

Experienced

Employment Type

Permanent full-time

Close Date

30-Sep-2026

Ref #

65559

At Entelar Group we believe information and communications technology (ICT) in all its forms should be seamless, easy and something our customers should never have to worry about. Thats because New Zealanders being able to connect with other New Zealanders and the world is the key to keeping this country working.

From building cell sites and burying the fibre cables that connect our network safely, to ensuring IT hardware and software solutions are tested, distributed, implemented, and maintained, to even making sure our handsets work and are repaired quickly and efficiently, we cover it all. A one-stop shop providing continuous, end-to-end solutions to keep NZ connected – backed by superior service, unequalled expertise and leading technical and engineering know how.

About the Role:

As an ICT Services engineer, you’ll be responsible for performing set-up, provisioning, and configuration functions to ICT equipment, and partnering with internal stakeholders and their customers, to enable the on-time delivery of pre-configured and tested equipment to our customer’s requirements.

Day to day you will:

• Load configuration of ICT equipment to project & customer specifications

• Develop and systematize processes to deliver customer required outcomes, including configuring, testing, and maintaining internal server and IT equipment as required.

• Process 3PL and Distribution orders including loading of configuration, asset identification and tracking, and Load Testing as required.

• Refurbish, securely wipe, decommission, configure and test returned inventory for re-deployment as required.

• Assemble and test complex pieces of equipment to a project roll out plan and specific BOM requirements.

• Complete necessary training or certification as required and participate in technical knowledge transfer & training within the team.

• Health & Safety. Be safe - Take all reasonable precautions while at work to ensure your own safety and the safety of your team, contractors, and the public. Follow our health and safety procedures and speak up about hazards and any health and safety events (incidents and accidents).

What experience you'll bring:

• Qualifications. CCNA/FCP Certification with diploma/degree a major in Computer networking.

• Experience. ICT based experience, with minimum of two years ICT industry experience.
• Technical competence. A good technical understanding of PC’s, networks and switching equipment.
• Communication. Outstanding communication skills in all formats, including the ability to make the complex and complicated, simple, and understandable.
• Stakeholder management. Proven partnering and stakeholder management capabilities and experience i.e., working effectively within and across technical teams and functions in both large and small organisations.
• Social & relationship skills. A people person, able to build rapport and constructive working relationships with diverse groups of people.
• Independent and proactive. “Batteries included” – a positive, energetic, and productive person with a bias for action and getting things done.
• Judgement & problem-solving. Big picture thinker, analytical and able to exercise sound judgement and use strong transaction management and problem-solving skills to improve processes and outcomes
• Optional, Working experience in warehouse with required operator licences will be added advantage

WHY CHOOSE US:

Diversity and Inclusion: Te Kanorau me te Whakawhāiti mai

We are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be “how things are done here”, embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.

Sustainability: Toitū

Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.

Benefits: Awhina

Our people matter and we make sure we look after them. As a valued employee of Entelar Group we’ve got our people covered with a range of leading benefits including:

• Wellbeing – Comprehensive medical insurance, life and income protection. Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.

• Leave – in addition to four weeks annual leave, we offer purchased leave, and enhanced parental leave support.

• Spark Credit – We provide permanent employees with $150 monthly Spark credit on their Spark account to use on any of Sparks amazing products or services.

• Spark Share scheme – periodically we offer the opportunity to buy into the Spark share scheme.

• Career development – access to an internal marketplace that connects employees with experiential, on the job learning across the Spark business group.

Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining).