Income Support jobs in Wellington

Imagine a world where everyone’s full potential is recognized and nurtured.

That’s what we’re building at Acuity Insights.

We believe higher education admissions should look beyond grades and consider the whole person—their experiences, strengths, and unique qualities.

Our flagship assessment, Casper, helps make this possible.

It’s an online test that presents real-life scenarios to evaluate important soft skills like empathy, self-awareness, resilience, and ethical judgment. By looking beyond academic performance, Casper helps create more diverse applicant pools and supports admissions teams in selecting students who are best prepared for success.

Rating a Casper test is a critical part of that work, and we’d like to invite you to join our Rater community as an on-demand contractor.

As a Rater, you have the chance to help our New Zealand-based partners make informed admission decisions.

It is a role that:

• Is open to people with a variety of backgrounds and experiences.
• Is flexible and remote, which means you can work at your own pace from anywhere within New Zealand.
• Provides you with the opportunity to supplement your income with socially impactful work.

What You’ll Do as a Casper Rater

• Become a certified Rater. Complete virtual, scientifically backed, onboarding training to learn how to rate test responses of applicants to academic programs, including how to combat implicit bias.
• Complete ongoing training and mandatory annual recertification. Participate in ongoing refresher training and complete our required paid annual Rater recertification, ensuring your quality of work remains high.
• Rate and score Casper responses. Read and review applicant text and video responses, compare them to the overall pool of test takers, and assign scores following scoring guidelines.
• Share feedback. Provide feedback to help improve and optimize the Casper test, platforms, and content.

Foundations for Success as a Casper Rater

• Consistent Engagement & Professionalism—You demonstrate high commitment by consistently participating in rating sessions and upholding a professional demeanour, recognizing the significance of your contribution.
• Ongoing Skill Development—You regularly engage in the required training and feedback activities to stay informed on best practices and ensure that your evaluations are current and reliable.
• Effective Communication & Responsiveness—You exhibit clear and effective communication, responding promptly to surveys and feedback, and reflecting a proactive and collaborative mindset.
• Empathy & Understanding—You approach every response with empathy and fairness, recognizing the impact your evaluations can have on an applicant’s academic journey.
• Bias Awareness & Integrity—You maintain strong self-awareness, actively reflecting on and addressing potential biases to provide objective and equitable evaluations.

Payments

We issue payments for work you’ve completed via Airwallex once a month.

While there’s no guaranteed minimum work, you can access a quarterly testing schedule, which allows you to choose when to work and estimate potential earnings. Pay may include activities outside of rating, like job training and participating in research studies.

To Qualify as a Casper Test Rater, you must:

• Be a New Zealand citizen.
• Currently residing in New Zealand.
• Have your own desktop/laptop computer to work on.
• Have no plans to apply to and become a student in a program using Casper in the next 2-3 years.
• Communicate effectively and proactively in writing, enabling you to raise issues and clearly articulate Casper score choices.
• Demonstrate you have the following soft skills:
• • Communication
  • Self-awareness
  • Professionalism
  • Empathy

We welcome applicants from all walks of life across New Zealand, which means you’ll also be part of a diverse group of Raters!

Steps to Become a Casper Rater

• Submit Your Application. Complete the online application form. It includes multiple questions to determine if you meet the basic qualifying criteria to become a Casper Rater.
• Take a Mini-Casper and Reading Comprehension Test. If the basic criteria are met, you’ll receive an invitation to take a shortened version of the Casper test. Your responses will be reviewed and rated to determine if you share the four aspects listed in the previous section. You’ll also be required to take a reading comprehension test aimed at evaluating your ability to read and understand written information. This step may take up to 25 minutes to complete.
• Meet a Member of the Rating Team. Successful candidates will be invited to a 20-minute 1-1 video conversation with a member of our Rating Team to verify your information. This is also an opportunity for you to ask any questions you still have about rating and the role.
• Complete Paid Online Rater Training. You will receive an invitation to complete our scientifically backed Rater training, which you must complete within 5 business days. Regardless of the outcome, you will be compensated for your time.
• Become a Certified Rater. You’ve successfully completed the necessary steps to become a Casper Test Rater. You’re now certified and can start rating Casper test responses!

Casper Rater Training

Our Casper Rater training program will equip you with the skills and knowledge needed to make fair, unbiased judgments. It includes 8 modules covering topics such as Fundamental Rating Principles, Quality Assurance, and Implicit Bias Training.

Throughout the program, you will complete knowledge checks, activities, and exercises that assess and deepen your understanding of the rating criteria. These interactive elements reinforce learning by enabling you to apply knowledge in realistic scenarios, building confidence and accuracy in your evaluations.

Before certification, you must successfully complete a calibration assessment and demonstrate consistent alignment with benchmark ratings to ensure your readiness for live assessments.

About Casper

Casper was invented in 2010 by Acuity Insights co-founders Dr. Kelly Dore and Oncology Professor Harold Reiter to improve the admissions process at McMaster University's School of Medicine in Ontario, Canada. They recognized that traditional entrance exams and cover letters were biased and lacked insight into applicants' social intelligence and professionalism and built the test to assess those skills.

Casper is a situational judgment test applicants take online. It helps admissions teams understand how they might handle real-life situations.

Applicants are given a story or scenario and must answer questions designed to evaluate their approach to handling the situation. The questions are open-ended and have no right or wrong answers, so applicants can take their answers in any direction they see fit.

Each Casper scenario assesses the test-taker for one or more aspects of social intelligence and professionalism, including collaboration, communication, empathy, equity, ethics, motivation, problem-solving, professionalism, resilience, and self-awareness.

Today, Acuity Insights collaborates with admissions teams in over 600 higher education programs across Canada, the U.S., the U.K., Australia, and beyond. These include medical schools, nursing programs, veterinary schools, teacher’s colleges, and, more recently, MBA programs, law and engineering schools.

Since 2014, 1 million applicants have taken Casper. Last year alone, 150,000 applicants completed the test across 90 live online sessions, with our Raters evaluating over 2 million responses.

Thanks for considering contributing to Acuity Insights as a Casper Test Rater!