Insurance Broker Support jobs

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At AIG, we are reimagining the way we help customers to manage risk. Join us as an Underwriting Associate to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Operations Underwriting Support Team

AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. The Operations Underwriting Support team provides support to underwriters across the business in the administration and servicing of commercial lines policies. The role will report directly to the New Zealand Operations Lead with the goal being to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

How you will create an impact

Key accountabilities will include but not limited to:

• You will be working closely with underwriters across multiple profit centres, as well as other internal teams and outsourced service providers, supporting the quotation, bind and issuance processes across the full policy lifecycle

• You will be the key contact onshore and become our SME to support the policy lifecycle

• You will interact with our external customers chasing up and/or querying closings

• You will liaise with internal collections teams to follow up on unallocated cash queries

• You will ensure adherence to internal governance and compliance procedures, policies and guidelines.

• You will also participate in operational audits, disaster recovery and business continuity exercises, when required.

What you’ll need to succeed

• Experience as an underwriting associate in general insurance

• Exposure to commercial lines products would be a distinct advantage

• Ability to anticipate client (internal and external) needs and act proactively

• Solid MS Word, Excel and Powerpoint

• Proven ability to work on multiple issues concurrently, delivering in accordance with customer expectations.

• Excellent stakeholder management skills

• Excellent English communication skills, both written and verbal.

• Excellent problem solving, troubleshooting and analytical skills

• Able to work collaboratively with a broad range of constituencies and diverse groups

• Solid relationship management skills

Ready to prove your potential? We would love to hear from you.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

OP - Operations

AIG Insurance New Zealand Limited