Intermediate Life Support jobs

This is an Intermediate level Business Analyst role. You will execute global compliance initiatives with precision and clarity. Ensuring timely, audience-specific communication and coordination across legal, product, engineering, and executive teams. This role is action-oriented, process-driven, and helps maintain trust by balancing urgency with business priorities.

What you’ll be doing

• Lead stakeholder workshops and discovery sessions, bringing together business users, developers, testers, architects, and other technical specialists.
• Analyse and translate complex business requirements into clear user stories, use cases, acceptance criteria, process flows, and functional requirements.
• Facilitate backlog refinement and grooming sessions, ensuring stories are well understood, appropriately sized, prioritised, and ready for development.
• Act as the primary bridge between business and technology teams, resolving ambiguity and ensuring a shared understanding of requirements and expected outcomes.
• Investigate business and system problems, perform root-cause analysis, and work with stakeholders and technical teams to identify practical solution options.
• Develop and maintain high-quality business and functional documentation, including workflows, storyboards, user journeys, process diagrams, business rules, and requirements specifications.
• Manage requirements throughout the SDLC, supporting developers and testers during design, development, testing, UAT, release, and implementation.
• Identify and manage requirements dependencies, risks, assumptions, constraints, and scope changes, communicating their potential impact to stakeholders and delivery teams.
• Provide constructive recommendations and challenge requirements when appropriate, balancing user needs, business value, technical feasibility, risk, and delivery constraints.

Requirements

About you

• Strong critical thinking
• Takes ownership and drives progress
• Concise and explicit communication
• Builds constructive relationships
• Translates business needs and regulatory material into clear requirements / user stories
• Supports new or improved approaches to solving problems
• Confident workshop facilitation
• Proven, relevant experience in the software industry
• Experience using Business Analysis and Project Management tools and techniques

For this particular role, we are currently only considering applicants with the right to live and work in New Zealand without the need for employer sponsorship.

About Vista

Vista is a world-leading company that makes software for the cinema industry. Started in Auckland, New Zealand, over 25 years ago, we now serve cinemas, film distributors, and moviegoers worldwide.

Our HQ is in the City Works Depot in Auckland. We have offices and subsidiary companies in Sydney, Los Angeles, London, Amsterdam, Cape Town, Shanghai, Mexico City, and Kuala Lumpur. We use the latest technologies and offer a fun, agile and collaborative environment. We continue to innovate and build our reputation as one of the best Kiwi tech companies to work for.

Shared Standards

Our Shared Standards act as a compass for how we work together and reflect the behaviours we value at Vista Group. The way in which each member of our crew embodies these Shared Standards is an indicator for performance and success, as it aligns with our vision and strategy.

One Crew • We're a diverse team, in different places and functions, and we're at our best when we connect, help and collaborate

Shine a Light • We communicate openly, we explain the why, and we ask when we don't understand. We don't leave people in the dark

Make it Happen • We make good things happen as people and as teams through our focus on delivery

Chase Great • We challenge ourselves and each other to keep improving

Benefits

You will be supported to continually learn and improve your tech skills, share knowledge and ideas in the team, and be part of a dynamic and open culture.

We have a range of benefits that include:

• Excellent work/life balance including a 4 ½ day working week
• Hybrid working (home and office-based split, requiring 2-3 days attendance per week in the Auckland office)
• Medical and Life insurance (after qualifying period)
• Volunteer day, enhanced paid parental leave and wellness benefits
• Strong mentoring & career development focus
• Fun team events including the Vista Innovation Cup

If you enjoy a challenge and working in a dynamic and collaborative team, you’ll love working at Vista.

We value inclusivity celebrate diversity and are committed to offering equal opportunity to our staff and candidates — regardless of gender, age, race, ethnicity, marital status, disability, sex, sexual orientation, religious, ethical beliefs or political opinion. This commitment is reflected in all our employment policies and procedures.