Medical Devices jobs

• Oversee the day-to-day operations of the New Zealand workshop, including equipment intake, job prioritisation, and maintaining an organised and efficient workspace.
• Maintain accurate and up-to-date service records, job tracking, and work orders within SAP and the KARL STORZ Quality Management System (QMS), ensuring all documentation is audit-ready at all times.
• Inspect, test, and repair loan and demonstration equipment to ensure availability meets the needs of the sales and customer teams.
• Drive a proactive and strategic approach to asset lifecycle management by identifying aging equipment, prioritising service or replacement needs, and aligning actions with customer requirements and service contract commitments.
• Conduct safety and performance testing of KARL STORZ equipment in compliance with applicable regulatory standards, including ANZ 3551, and internal company requirements.
• Deliver both preventative maintenance and responsive repair services across the New Zealand customer base to ensure optimal equipment performance and reliability.
• Diagnose and resolve complex technical issues independently, escalating where necessary to ensure timely and effective resolution.
• Install and validate software updates, manage system integrations, and troubleshoot related issues to maintain and enhance overall equipment functionality and performance.
• Ensure all work is carried out in full compliance with Medsafe and TGA regulatory requirements, as well as applicable New Zealand health and safety legislation.
• Adhere to KARL STORZ quality standards and internal Quality Management System (QMS) requirements at all times.
• Apply sound knowledge of hospital and surgical environments, including relevant standards such as AS/NZS 3551 and AS/NZS 3200.
• Demonstrate working knowledge of ISO 13485 and its application within medical device servicing and quality processes.
• Support the continuous improvement of customer excellence processes, documentation, and quality standards in line with direction from the Biomedical Technology Manager.

Your Talents

• 5–10 years’ experience in field biomedical engineering or a medical device service role.
• EWRB registration (EST/Electrician) with MCPA endorsement, or willingness to obtain.
• A degree or diploma in Biomedical Engineering, Mechanical Engineering, Electrical Engineering, or a related technical discipline.
• Experience in the installation, maintenance, and servicing of capital medical equipment.
• A full, current New Zealand driver’s licence.
• Legal eligibility to work in New Zealand.