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    • At Tend, we're looking for medical receptionists who see the profound impact of their work - professionals who understand that the difference between a good day…
    • View all Tend jobs - Bay of Plenty jobs - Medical Receptionist jobs in Bay of Plenty
    • Salary Search: Medical Receptionist - Tauranga salaries in Bay of Plenty
    • Greeting and welcoming clients on arrival.
    • Answering general phone and email enquiries.
    • Keeping the reception and salon areas clean and tidy.
    • Opening hours weekdays 8:30am-5pm.
    • Part-time fixed hourly basis during standard work hours Mon-Fri.
    • You can pick from Tues-Fri (8.5 hours a day).
    • Provide efficient and timely administration, management support and document control to both the Village and Care Centre.
    • Previous experience in reception, administration, or a medical/healthcare setting.
    • We are seeking a friendly, organised, and customer-focused Medical…
    • Exhaustive range of staff benefits including health insurance - read on to find out more...
    • We are seeking someone who brings enthusiasm and passion for…
    • Update medical record system with appropriate information as needed.
    • University, College and/or medical administrative education.
    • Training and development: On-the-job training provided, with opportunities for chairside experience and multi-skilled development.
    • How you’ll make an impact.
    • Diary management: Efficiently manage the clinic diary to ensure smooth scheduling and operations.
    • Administrative tasks: Process insurance applications,…
    • Previous receptionist experience with some medical background would be an advantage but not essential.
    • Ability to demonstrate a basic understanding of medical…
    • Welcoming patients, whānau, and visitors with professionalism and cultural sensitivity.
    • Managing appointment bookings, recalls, and follow-ups in a fast-paced…
    • This role is a 1.0FTE role (40 hours per week).
    • You'll be the anchor point for patients across our Beckford and Waltham GP practices in Christchurch.
    • This role plays an important part in delivering a great member experience by ensuring our clubs are consistently friendly, clean, safe and presented to a high…
    • The primary purpose of the role is to provide an efficient secretarial and transcription support service to medical and scientific staff and provide…
    • Be in control of your roster- shifts that suit your lifestyle and availability.
    • Ongoing casual shifts for all Villages in your local area - our villages are all…

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Job Post Details

Medical Receptionist - Tauranga - job post

Tend
Bay of Plenty

Location

Bay of Plenty

Full job description

Our Tauranga team is growing again!

At Tend, we're looking for medical receptionists who see the profound impact of their work - professionals who understand that the difference between a good day and a bad day for a patient often starts with you. This role is a 0.8FTE role (4 days per week). You will be required to work across all clinics in Tauranga, including Greerton, Bethlehem, South City and Pāpāmoa.

Why this role is different

We're transforming primary care in New Zealand by blending cutting-edge technology with genuine human connection. While our app handles the routine stuff, you handle what matters - the moments when someone needs reassurance, clarity, or simply to be heard.

This isn't about choosing between modern healthcare and personal touch. At Tend, you get both.

The reality of this role

You'll be the anchor point for patients across our Tauranga GP practices. That means:

  • Being the calm, knowledgeable voice when patients are stressed or confused

  • Orchestrating complex schedules while making it look effortless

  • Using our tech platform to eliminate busy work, so you can focus on people

  • Collaborating with clinical teams who value and respect your expertise

  • Handling difficult conversations with grace (yes, even on Mondays)

  • Contributing ideas that actually get implemented - because you see things others miss

You're right for this if you:

  • Have substantial medical reception experience and still love what you do

  • Stay in roles because you build relationships, not just fill seats

  • You are calm under pressure because you know your team has your back.

  • You care about patients but also about doing things efficiently and to a high standard

  • Can defuse tension with empathy rather than authority

  • Find satisfaction in getting the details right AND making someone's day better

  • Want to work somewhere that's professionalising and elevating reception work

  • Believe healthcare should feel accessible, not intimidating

What sets you apart:

You've likely been the receptionist other practices try to poach. You're the one doctors specifically thank. Patients remember you. Not because you're trying to be memorable, but because you genuinely care about getting it right for them.

What we offer:

You'll join a team that's actively reshaping New Zealand healthcare. Your voice matters here - from improving workflows to designing better patient experiences. We invest in your development because we know exceptional reception work requires real skill.

Ready to elevate your career?

If you're keen to be part of a team providing health care with that personal touch and a bit of tech, let's talk. We're building something different at Tend, and we need receptionists who get it.

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