Office Support jobs in Auckland City, Auckland
- Lumino The DentistsAuckland City 1010
- You’ll use your dental knowledge and customer service skills to provide helpful, professional and efficient support.
- Farro FreshGrey Lynn, Auckland
- This is a full-time, 12-month fixed-term opportunity, working Monday to Friday at our Grey Lynn Support Office.
- Team discounts on our delicious Farro products.
- PwCAuckland City, Auckland
- Experience in a Service Desk, desktop support or corporate technology support environment.
- As a Technology Support Analyst in our Internal Firm Services team,…
- Fisher & Paykel HealthcareEast Tamaki 2013
- Provide backup support to other Operations Personal Assistants, ensuring collaboration across the team and continuity of support during planned and unplanned…
- New Zealand GovernmentAuckland City, Auckland
- Proven experience providing administrative support.
- Providing project and administration support across Intensive Clinical Services nationally.
- Les MillsNew Lynn, Auckland
- This job is hands-on and involves supporting the club to deliver a world-class fitness experience to members all the time.
- Zanar Construction & Civil LimitedAuckland City, Auckland
- Provide administrative assistance and respond to enquiries from office staff and site personnel to support the efficient day-to-day running of business and…
- New Era TilingNorth Shore 0627
- Purpose for the role – To effect a seamless and efficient administration functional operation.
- Dealing with suppliers and placing/receiving/distribution of…
- View all New Era Tiling jobs - North Shore jobs
- Salary Search: Office Administrator salaries
- Cummins Inc.Auckland City, Auckland
- Provide administrative and document support across the team and department.
- Clear communication skills and a willingness to provide backup support across the…
- Downer GroupWiri, Auckland
- The purpose of this position is to provide effective contract administration and operational support to Work Supervisors, ensuring work is accurately managed…
- View all Downer Group jobs - Wiri jobs
- Salary Search: Administrator salaries
- See popular questions & answers about Downer Group
- Lumino The DentistsAuckland City 1010
- This is a part-time role of 30 hours per week, with flexibility in how these hours are worked.
- As part of a small payroll team, you’ll also provide cover for…
- Lumino The DentistsAuckland City 1010
- This is a part-time role of 30 hours per week, with flexibility in how these hours are worked.
- As part of a small payroll team, you’ll also provide cover for…
- Laser Plumbing & ElectricalAvondale, Auckland
- In this role, you’ll be responsible for delivering on operational processes related to Customer and Member queries, including job scheduling and management,…
- MTF FinanceAuckland City, Auckland
- You’ll provide trusted, proactive support to our CEO, Deputy CEO and senior leaders, while ensuring the smooth day-to-day operation of our Auckland office.
- StantecAuckland City, Auckland
- You’ll play an important role in providing proactive support with a focus on proposals, which will ensure our teams have the support they need to deliver for…
- University of AucklandAuckland City, Auckland
- The role will be supporting one or more high profile researchers.
- The main responsibilities for this role will be diary management and managing email inbox,…
- View all University of Auckland jobs - Auckland City jobs
- Salary Search: Executive Assistant salaries in Auckland City, Auckland
- See popular questions & answers about University of Auckland
Contact Centre Representative | Auckland Support Office
Contact Centre Representative | Auckland Support Office
Job details
Full job description
Contact Centre Representative | Full Time | Auckland Support Office
Are you an experienced Contact Centre Representative who loves helping people and providing exceptional customer service?
Abano Healthcare is looking for a confident, friendly and customer-focused Contact Centre Representative to join our team at our Auckland Support Office.
This is a great opportunity for someone with previous call centre experience who enjoys working in a fast-paced environment, can confidently manage a high volume of enquiries and is passionate about creating a positive customer experience.
Job Description
As a Contact Centre Representative, you’ll be an important first point of contact for our patients and practices. You’ll use your dental knowledge and customer service skills to provide helpful, professional and efficient support.
Your responsibilities will include:
- Manage patient inquiries, appointments, and records across phone, email, and online platforms.
- Assist with insurance queries, payment options, and general service information.
- Coordinate with dental staff to ensure clear communication and quality care.
- Address patient complaints or concerns with professionalism and empathy.
Qualifications
About you:
Previous call centre or contact centre experience is essential. We’re looking for someone who is confident on the phone, enjoys speaking with people and can provide excellent customer service in a busy environment.
You will ideally have:
- Previous contact centre or call centre experience – essential
- Previous dental experience is preferred but not essential. Full training and support will be provided, so if you have strong contact centre experience and are keen to learn about the dental industry, we’d love to hear from you.
- Strong communication and interpersonal skills with a professional, friendly manner.
- Good computer literacy, including the ability to manage scheduling software and databases.
- Ability to work efficiently in a fast-paced environment while handling multiple communication channels.
Additional Information
Abano Healthcare is one of Australasia’s leading dental support organisations, supporting a large network of dental practices and clinicians across Australia and New Zealand.
Joining our Support Office team gives you the opportunity to work alongside a supportive group of people while playing an important role in helping our practices and patients every day.
If you’re an experienced contact centre professional looking for your next opportunity and want to be part of a growing organisation, we’d love to hear from you!
Apply today and join the Abano Healthcare team in Auckland.