Older People jobs

Clinical Administrator - Older Adult Mental Health Team

• Based in Takapuna
• 1 FTE - 40 hours per week
• Permanent role
• 8.00 am - 4.30 pm

About us

Mental Health Services for Older Adults (MHSOA) provides a comprehensive service to people over the age of 65 years and comprises an inpatient facility and community mental health teams covering the North Shore, Rodney District and West Auckland.

MHSOA provides assessment, treatment and support to service users who have:

• psychiatric disorders
• dementia with behavioural and psychological complications
• psychiatric complications of a physical illness associated with ageing

The MHSOA team is part of the Division of Specialist Mental Health & Addiction services.

About the role

Make a Difference Every Day

Are you an experienced administrator who thrives in a busy, people-focused environment? Do you enjoy providing exceptional customer service and supporting clinical teams to deliver outstanding care?

We are seeking a highly organised and proactive Clinical Team Support Administrator to join our Mental Health Services for Older Adults (MHSOA) team. In this pivotal role, you will provide comprehensive administrative and reception support to multidisciplinary mental health teams caring for older people across the community.

As the first point of contact for many service users, whanau, clinicians, and community partners, you will play a key role in ensuring our services run smoothly and efficiently.

Your responsibilities will include:

• Providing professional reception and telephone support
• Processing referrals and maintaining accurate service user information
• Managing clinical correspondence, reports, and documentation
• Supporting clinical staff with appointment coordination and scheduling
• Maintaining electronic and paper-based records in line with privacy requirements
• Managing team email inboxes and responding to enquiries
• Taking meeting minutes and coordinating meeting logistics
• Supporting onboarding of new staff, including IT access and equipment setup
• Assisting with roster administration and financial processes
• Supporting Mental Health Act administrative processes
• Coordinating fleet vehicle bookings and administration
• Providing general administrative support across MHSOA teams

Please click here for a copy of the position description.

This role is covered by the PSA National Health Administration Workers Collective Agreement and is mapped to role profile 4A.

About You

You will be an experienced, motivated and customer focused individual who enjoys working with a multidisciplinary team, on their own initiative as well as under pressure.

This role suits a person with

• a warm and outgoing personality who takes pride in their ability to make people feel welcome and valued
• Previous experience working within the health care sector is preferred but not essential
• Exceptional computer skills and be proficiency with MS Office applications
• Eye for detail and work with accuracy and integrity. You will be highly organised and able to easily prioritise tasks.

Full training is provided for the operation of the relevant Waitemata databases and systems.

We work as a cohesive multidisciplinary team with a strong client focus. We also provide the opportunity for continued training and development opportunities.

Please apply clicking on the "apply now" button on this page.

For more information about the position, please contact Karyn Murphy, Team Manager on 09 486 8920 x 46900 and for more information about our recruitment process, please contact Abigail Sana Matic, Recruitment Consultant vie email

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Job Number: WDHB21525

Closing Date: 2 October 2026