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Quality Coordinator and Food Technologist - job post

Addiction Pet Foods
2.0 out of 5 stars
Auckland City 1010
$58,000 - $60,000 a year - Full-time

Job details

Pay

  • $58,000 - $60,000 a year

Job type

  • Full-time

Location

Auckland City 1010

Full job description

Job Responsibilities:
Quality Assurance and Control:
  • Ensure compliance with internal and external quality standards, including the MPI Food Safety Program and Addiction Foods QA Manual.
  • Conduct and verify quality checks on raw materials, packaging, in-process, and finished products. Perform required in-house testing and record results accurately.
  • Lead quality monitoring on the production floor to identify, isolate, and resolve nonconformances in real time.
  • Review and maintain retention samples to monitor product condition and shelf stability.
  • Support NPD trials and validation runs by providing QA oversight and testing.
  • Collaborate cross-functionally to align quality objectives with production, procurement, and customer service.
  • Maintain a Quality Performance Dashboard with up-to-date quality metrics and trend analysis.
  • Recommend corrective and preventive actions (CAPA) for recurring issues and follow through until closure.
Documentation:
  • Develop, review, and update SOPs, work instructions, quality manuals, and related policies.
  • Maintain controlled documents in accordance with the document management system.
  • Ensure all QA documentation (e.g., HACCP plans, deviation reports, test records) is current, traceable, and compliant with MPI and company requirements.
  • Prepare QA reports and summaries for audits, reviews, and management meetings.
  • Create and maintain raw material and packaging receiving guides.
Audits, Investigations & Corrective Actions:
  • Coordinate preparation for external audits (e.g., MPI, customer, or third-party).
  • Support internal audit programs and assist in closing audit findings.
  • Conduct root cause analyses for non-conformances and implement effective corrective and preventive actions.
  • Procurement audit results, maintain CAPA logs, and track progress to completion.
  • Conducts Root Cause analysis.
Training & Development:
  • Conduct induction and refresher Food Safety and Quality training for staff.
  • Support the QA Team Lead in upskilling team members on quality standards and regulatory updates.
  • Promote a strong culture of quality and continuous improvement across departments.
Incident & Complaint Management:
  • Assist in customer complaint investigations, root cause analysis, and documentation.
  • Work with production and relevant departments to ensure preventive actions are implemented effectively.
  • Continuous Improvement.
  • Participate in quality improvement initiatives, research, and process optimization projects.
  • Lead small-scale quality or efficiency projects as assigned.
  • Contribute to the development of new quality standards, supplier accreditation protocols, and product testing methods.
    • Ad Hoc: Perform other tasks that may be assigned either individually or as part of a committee or team.


Job Qualifications:
  • Bachelor's degree in food technology, Food Science, or a related field.
  • Minimum of 2 years' experience in the food industry.
  • Strong background in quality control and regulatory compliance, both technical and application.
  • Thorough understanding of the MPI Food Safety Program, HACCP standards, and AAFCO standards.
  • Hands-on experience with HACCP, GMP, and MPI standards.
  • Proficient in documentation control, data management, and internal auditing.
  • Excellent analytical, problem-solving, and communication skills.
  • Detail-oriented with excellent English communication skills (oral and written).
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