Relationship Support Manager jobs

Job Details:

Primary address of work: Auckland
Employment type: Permanent full time
Minimum hours per week: 30 hours
Maximum hours per week: 40 hours
Minimum hourly rate (low salary range): $ 33
Maximum hourly rate (high salary range): $ 45
Pay frequent: Fortnightly

Job Description: (specific duty tasks)

• Develop and maintain strong relationships with clients, suppliers, and internal
  stakeholders.
• Provide high-quality customer service and resolve queries across written, phone,
  and face-to-face communication channels.
• Coordinate between internal departments and external stakeholders to ensure
  smooth delivery of services and outcomes. Manage the end-to-end client
  relationship process from onboarding through to ongoing support and retention.
• Identify opportunities to improve customer experience and strengthen brand
  loyalty. Communicate updates, offers, and relevant information to clients and
  stakeholders where appropriate.
• Maintain accurate records and ensure effective database management.
• Monitor stakeholder needs and proactively support issue resolution and escalation
  where required.
• Ensure consistent follow-up and relationship maintenance to support long-term
  engagement.

Job requirement: (Applicant must meet following requirement to apply for this job)

• Diploma Level 5 in any field, OR
• Minimum 2 years of relevant experience.
• Strong interpersonal and relationship-building skills.
• Ability to manage multiple stakeholders and priorities in a fast-paced environment.
• High attention to detail and strong organisational skills, particularly in record
  keeping and communication tracking.

If this sounds like you, click Apply Now!!!