Residential Support Worker jobs

Are you passionate about making a difference in the lives of young people?

At Complex Staffing Solutions (CSS), we are committed to empowering youth to reach their full potential. We provide tailored support for young people with intellectual disabilities, mental health challenges, and complex needs. If you’re driven by a desire to help others and create positive change, this could be the role for you!

About the Role

As a CSS Support Worker with a focus on Youth, you will play a key role in providing care, supervision, guidance and emotional support to young people under our care.

You will work closely with our team to ensure that each individual’s physical, emotional, and social needs are met, helping them develop life skills and resilience in a safe and supportive environment. Working collaboratively with team members, social workers, and external stakeholders, you will ensure the best outcomes for the youth in your care.

Key Responsibilities

• Provide direct support and supervision to young people, ensuring their safety and well-being.
• Build positive relationships with youth and support them in their personal development.
• Assist in the development and implementation of recreational and educational programmes tailored to individual needs.
• Collaborate with families, health professionals, and community organisations to achieve the best outcomes for youth.
• Manage challenging behaviours in line with CSS’s policies and training.
• Maintain accurate records and care plans, ensuring all actions are documented.

What We’re Looking For:

• A genuine commitment to providing high-quality support using a strengths-based approach.
• High level of resilience, with the ability to adapt to change and handle challenging behaviours.
• Strong communication and interpersonal skills.
• A strong understanding of cultural diversity, including a commitment to meeting the needs of Māori and Pacific youth.
• Ability to work both independently and as part of a team.
• Ability to use computers and apps as/when required
• A current full driver s licence is preferred, but if you are keen and motivated to gain full licence
• NZ Certificate in Health and Wellbeing (Level 2 to 4) or equivalent is preferred but this is not mandatory and opportunity for further study provided.

Desirable Skills and Experience:

• NZQA Certificate in Health & Wellbeing, or relevant experience in the community or social services sector.
• Knowledge of disability services, health and safety legislation, and sector standards.

Why Join Us?

• Be part of a supportive, values-driven organisation focused on empowering youth.
• Ongoing training and professional development opportunities.
• The chance to make a meaningful impact in the lives of young people.

Pay: $24.00 – $29.25 per hour

Benefits:

• Professional development assistance
• Travel reimbursement

Licence/Certification:

• full NZ driver licence (Required)

Work Location: In person