Restaurant Foh jobs

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Established in 1977, The Cow Pizza & Spaghetti House is one of Queenstown’s most loved and enduring restaurants. Tucked away in a historic stone dairy shed, we’ve been serving our famous pizzas and spaghetti by the fire for nearly 50 years.

We’re proud to have recently received a Michelin Bib Gourmand, alongside recognition in the Cuisine Good Food Guide and other awards celebrating the food and hospitality that have made The Cow a Queenstown institution.

We’re now looking for an experienced Waitstaff / Front of House Superstar to join our team.

About the Role

This is a hands-on FOH position in a busy, fast-paced restaurant. We’re looking for someone who genuinely enjoys hospitality, works confidently in a busy environment and knows how to deliver warm, attentive service.

The Cow is relaxed, rustic and full of character, and we want our service to feel the same: warm, efficient, genuine and professional.

Key Responsibilities

• Welcome and seat guests in a warm, relaxed and efficient manner
• Take food and beverage orders and provide attentive table service
• Confidently manage multiple tables and priorities during busy services
• Know our menu and provide genuine recommendations on our pizzas, spaghetti, wines, beers and other drinks
• Ensure guests receive the friendly, down-to-earth hospitality The Cow is known for
• Operate the POS system and handle payments accurately
• Communicate closely with the kitchen and the rest of the FOH team to keep service running smoothly
• Maintain cleanliness and presentation of the restaurant and dining areas
• Assist with opening, closing and general restaurant duties
• Handle guest questions, requests and feedback professionally
• Follow all liquor licensing, host responsibility, food safety and health & safety requirements
• Work as part of a close team and help each other out when service gets busy

What We’re Looking For

• At least 1 year of relevant experience in a waiter / front-of-house role
• Strong customer service skills and a natural way with people
• Able to work efficiently and stay calm during busy services
• Good communication and teamwork skills
• Basic food and beverage knowledge; wine and beer knowledge is a bonus
• Reliable, well-presented and professional
• Positive attitude and willingness to get stuck in — at The Cow, everyone helps each other
• Availability to work evenings, weekends and public holidays
• Valid rights to work in New Zealand
• LCQ or Duty Manager’s Certificate is an advantage, but not essential

What We Offer

• Full-time and part-time positions available
• Competitive hourly rate based on experience
• Staff meals and discounts
• A supportive, experienced and close-knit team
• The opportunity to work in one of Queenstown’s most established and recognised restaurants
• A workplace with genuine character, history and a loyal following of locals and visitors from around the world
• Opportunities to develop your hospitality skills and grow within the team

Sound Like You?

If you’re an experienced hospitality person who loves busy service, good food, good people and working somewhere with a bit of history behind it, we’d love to hear from you.

• Send your CV and a brief introduction to queenstown@thecowpizza.co.nz.

Pay: $26.00 – $28.00 per hour

Benefits:

• Free drinks
• Free food

Work Location: In person