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Job Post Details
Clubhouse Restaurant Manager
Job details
Pay information not provided
Full-time
Hawke's Bay
Full job description
What you will do:
As Clubhouse Restaurant Manager, you'll lead the daily operation of our Golf Clubhouse Restaurant and Bar, creating memorable dining experiences that reflect Rosewood's luxury hospitality standards.
You will:
We're after someone who is:
As Clubhouse Restaurant Manager, you'll lead the daily operation of our Golf Clubhouse Restaurant and Bar, creating memorable dining experiences that reflect Rosewood's luxury hospitality standards.
You will:
- Lead and inspire a small, close-knit team to deliver exceptional service every day.
- Create memorable guest experiences through genuine hospitality, attention to detail, and professional service recovery.
- Oversee daily restaurant and bar operations, ensuring high standards of presentation, cleanliness, and service.
- Recruit, train, coach, and develop team members while fostering a positive and engaged team culture.
- Manage reservations, guest requests, and day-to-day administration, including rostering and labour management.
- Ensure daily menus, service standards, and operational priorities are clearly communicated to the team.
- Oversee stock control, ordering, monthly stocktakes, beverage management, and cost efficiencies.
- Maintain accurate point-of-sale and charging processes and ensure operational checklists are completed.
- Work closely with Culinary, Golf Operations, and Guest Services teams to deliver a seamless guest experience.
- Uphold Rosewood brand standards, guest confidentiality, and compliance with all health, safety, licensing, and food hygiene requirements.
- Identify opportunities to enhance service, grow revenue, and continually elevate the Clubhouse experience.
We're after someone who is:
- Professionally experienced - minimum 3 years in a senior food & beverage or restaurant leadership role, ideally in a luxury or clubhouse setting.
- Compliance - must hold a LCQ and managers certificate
- Organised and detail-oriented - you thrive in fast-paced, high-expectation environments
- A true host - friendly, approachable, and confident, with an infectious smile
- Team-focused - a natural leader who communicates clearly and motivates others
- Service-driven - nothing makes you happier than a guest who’s blown away by their experience
- Passionate about golf - whether you're a weekend warrior or just love the sport, your enthusiasm will resonate with our guests
- Barista skills, wine knowledge, and a love for the Hawke’s Bay lifestyle are all welcome bonuses.
- Competitive remuneration package.
- Daily staff meals prepared by our culinary team.
- Access to the Rosewood Staff Perks Programme, including a range of discounts and partner benefits.
- Ongoing learning, development, and career progression opportunities.
- Supportive leadership and a collaborative team environment.
- The opportunity to work in one of New Zealand’s most stunning luxury hospitality destinations.
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