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    • Millennium Hotels & Resorts New Zealand is seeking an experienced Front Office Manager to lead front office operations and deliver outstanding guest experiences…
    • Maintain a welcoming and professional restaurant environment.
    • Efficient restaurant operations during peak service periods.
    • Lead, recruit, train, develop the restaurant team.
    • A confident and experienced leader with at least 5+ years in a senior leadership role, preferably in five-…
    • Planning menus in consultation with Chefs.
    • Planning and organizing special functions.
    • Arranging the purchasing and pricing of goods according to budget.
    • Fluency in Japanese language (speaking/reading/writing) will be highly advantageous.
    • A minimum of two years experience in a busy venue.
  • Restaurant manager Restaurant…
    • Oversee the daily operations of the restaurant to ensure efficient and profitable performance.
    • To manage the overall business and operational performance of the…
    • Have at least 2 years of relevant work experience in restaurant or hospitality management.
    • Ensuring efficient day-to-day operation of the restaurant.
    • Direct and undertake housekeeping activities such as maintaining restaurant cleanliness and presentation.
    • Creating and managing the staff schedule.
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    • In this role, you will be responsible for ensuring exceptional guest dining experience and smooth team coordination and supporting operations of the restaurant,…
    • Manage daily restaurant operations and ensure smooth service.
    • Ability to manage a busy restaurant and multiple order channels.
    • Job Types: Full-time, Permanent.
    • › Oversee daily restaurant operations, ensuring a smooth and efficient workflow.
    • › Maintain high standards of food quality, service, and cleanliness throughout…
    • Ensuring restaurant equipment is maintained and operated safely.
    • Minimum 3 years of relevant restaurant/hospitality management experience.
    • Liaise with suppliers and maintain appropriate stock levels for restaurant operations.
    • Ensure the restaurant meets financial and operational targets set by the…
    • Responsibility to manage the restaurant operation independently and confidently.
    • Direct and motivate a team within a busy restaurant.

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Job Post Details

Front Office Manager – Millennium Hotels & Resorts New Zealand - job post

Millennium Hotels and Resorts NZ
Auckland City 1010
From $6,700 a month - Full-time

Job details

Pay

  • From $6,700 a month

Job type

  • Full-time

Shift and schedule

  • Weekend availability
  • Shift work

Location

Auckland City 1010

Full job description

Front Office Manager

Millennium Hotels & Resorts New Zealand

Lead Exceptional Guest Experiences

Millennium Hotels & Resorts New Zealand is seeking an experienced Front Office Manager to lead front office operations and deliver outstanding guest experiences. This role is ideal for a hospitality professional with strong leadership skills, a passion for customer service, and experience managing hotel front desk teams.

What You'll Do?

Oversee daily front office operations, including reception and guest services.

Lead, coach, and develop front office team members.

Create staff rosters and manage scheduling requirements.

Ensure smooth and efficient guest check-in and check-out processes.

Handle guest feedback and resolve issues professionally.

Oversee reservations, room allocations, and occupancy management.

Coordinate with housekeeping, maintenance, and food & beverage teams.

Prepare operational reports and performance metrics.

Support payroll administration and staffing processes.

Ensure compliance with hotel policies, procedures, and health & safety standards.

What We're Looking For:

Previous experience in hotel front office operations.

Supervisory or management experience within hospitality.

Strong customer service and problem-solving skills.

Knowledge of hotel Property Management Systems (PMS).

Experience with rostering and payroll administration.

Excellent communication and leadership abilities.

Diploma or degree in Hospitality Management, Tourism, or Business (preferred).

Flexibility to work weekends, public holidays, and varying shifts.

Why Join Millennium Hotels & Resorts?

Join one of New Zealand’s leading hotel groups

Lead and develop a high-performing guest services team

Career growth and development opportunities

Dynamic hospitality environment with nationwide opportunities

Apply today and help create memorable guest experiences across New Zealand.

Pay: From $6,700.00 per month

Benefits:

  • Child care assistance
  • Employee mentoring program
  • Extended annual leave
  • Free drinks
  • Free food
  • Health insurance
  • Life insurance
  • Professional development assistance
  • Referral program
  • Visa sponsorship
  • Vision insurance

Work Location: In person

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