Showroom jobs

Do you have an eye for design, a passion for creating beautiful spaces, and the sales skills to turn customer ideas into reality?

We’re looking for a confident, customer-focused Retail Team Member to join our Kitchen and Bathroom Showrooms Team at Mitre 10 MEGA Westgate. This is an opportunity for someone who loves working with people, enjoys the excitement of a sale, and knows how to match the right products to the right customer.

From stylish kitchen appliances and practical kitchen solutions to beautiful bathroom suites, you’ll help our customers bring their renovation and makeover ideas to life — by understanding what they need, offering great advice, making thoughtful suggestions and confidently recommending the right products.

This is a sales-focused showroom role, not a kitchen design position. Your strength will be building customer relationships, recognising opportunities, showcasing our product range and delivering a great experience that turns enquiries into sales.

What You’ll Be Doing

• Engaging with customers to understand their needs, preferences, budget and project goals.
• Actively selling our kitchen, kitchen appliance and bathroom product ranges.
• Making recommendations and suggesting complementary products to create the right solution for each customer.
• Using your eye for design and attention to detail to help customers explore styles, finishes and options.
• Building rapport and customer confidence through knowledgeable, enthusiastic and professional service.
• Following up on opportunities and contributing to showroom sales targets and overall department performance.
• Keeping the showroom looking its best, with products presented to inspire customers.
• Working collaboratively with the wider team to deliver an outstanding customer experience.

What We’re Looking For

You’ll be a great fit if you are:

• Sales driven — you enjoy selling, spotting opportunities and achieving results.
• Customer centric — you listen carefully, ask the right questions and genuinely want to find the best solution for each customer.
• Design minded — you have an eye for colour, style, finishes and how products work together.
• Confident and engaging — you can build rapport, communicate clearly and help customers make decisions.
• Proactive and commercially minded — you take initiative, follow through and understand the importance of converting enquiries into sales.
• Adaptable and eager to learn — you’re keen to develop your product knowledge and stay up to date with our range.
• A team player — you enjoy working collaboratively in a busy retail environment.

Previous retail sales experience is essential to success in this role, and experience in kitchens, bathrooms, appliances, interiors, building products or a similar showroom environment will be highly regarded.

You don’t need to be a kitchen designer, but you do need the confidence to sell, the curiosity to understand what customers are looking for, and the ability to recommend products that meet their needs.

Why Join Mitre 10 MEGA Westgate?

Mitre 10 is a leading name in New Zealand DIY and home improvement retail, and our success is built on great people, great products and exceptional customer service.

You’ll enjoy working in a dynamic retail environment where you can develop your product knowledge, build your sales skills and help customers make exciting improvements to their homes.

We offer ongoing training, a uniform and great staff buying privileges, along with the opportunity to be part of a supportive team.

The Details

• Location: Mitre 10 MEGA Westgate
• Position: Retail Team Member – Kitchen & Bathroom Showrooms
• Hours: Full-time, 40 hours per week
• Fixed Term: This is a fixed term role concluding October 2027
• Days: Sunday to Thursday

Ready to Make Your Mark?

If you’re passionate about sales, have an eye for design and love helping customers find the right products for their homes, we’d love to hear from you.

Bring your sales skills, your enthusiasm and your passion for great customer experiences.

Apply online through this website with your CV and a cover letter telling us why you’d be a great fit for our Kitchen and Bathroom Showrooms.

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