Student Support jobs in Auckland

Job Description

Te Whiwhinga mahi | The opportunity

We are seeking someone to join us as a Student Accommodation Night Support (internally known as Night Supervisor) to work rostered night shifts in our student residences. This vital role ensures our students feel safe, supported, and part of a positive community.

You will be the first point of contact for residents needing pastoral care or well-being support during the night. This isn’t a traditional security role; you’ll lead on health, safety, and security, making sure protocols are followed, emergencies are handled, and first aid is provided when needed.

When not responding to incidents or patrolling, you’ll be responsible for completing general administrative and coordination tasks.

Our Student accommodation team provides housing for over 4,500 students across a variety of accommodation styles, from first-year halls to self-catered apartments for senior students. We aim to create a safe, supportive, and enjoyable community that feels like home for our students.

For more information about this role, please refer to the full position description.

This is a part‑time, permanent position. Hours of work will vary week to week and are rostered between 11:00 pm and 9:00 am, Monday to Sunday. You’ll work an average of between 30 and 35 hours per week (up to 70 hours per fortnight). Shifts alternate weekly, and weekend work is required.

The salary range for this role is $ $55,000 to $69,000, negotiable depending on skills and experience.

Training
We provide full training, including first aid, mental health event management, and basic security. This paid training will take place during regular business hours before your night shifts begin.

He kōrero mōu | About you

We’re looking for candidates who are empathetic, passionate about student well-being, and capable of handling challenging situations independently. While you’ll be working alone during shifts, remote support from the team will be available.

This role is ideal for those night shifts to fit their lifestyle, and we’ve found it to be a great fit for people with experience in pastoral care, student-focused roles, mental health services, social work, youth work, residential care or hospitality, or even those considering a career as a police officer.

E rapua ana mātou | We are seeking

• Be available for night shifts, across Monday to Sunday, including Public Holidays.
• Ideally, have experience providing pastoral care or support.
• Possess strong communication skills, able to guide and support others with a gentle, non-enforcement approach.
• Have some knowledge of security systems, CRMs, databases, and Building Health & Safety compliance (training will be provided).
• Be physically fit (a medical test by our approved provider is required).
• This position required successful applicants to pass NZ police vetting checks and vulnerable children’s Act requirements.

Ngā āhuatanga kei a mātou | What we offer

Waipapa Taumata Rau | The University of Auckland is New Zealand’s leading university, guided by a commitment to excellence and service to our communities. With more than 6,000 academic and professional staff, we support a diverse community of over 47,000 students.

Guided by our values, we work collaboratively to advance knowledge, foster equity and inclusion, and contribute meaningfully to New Zealand’s social, cultural, and economic well-being.

We cultivate an environment that supports your growth and rewards excellence with a range of staff benefits, including:

• Competitive salary and five weeks of annual leave.
• Discounted public Transport for permanent staff.
• Superannuation/KiwiSaver, matching up to 6.75%.
• Flexible working arrangements, including working from home and flexible hours.
• Leading, and inclusive parental leave provisions.
• Career development opportunities and a range of benefits, including discounted insurance, memberships, and on‑site amenities.

Me pēhea te tuku tono | How to apply

Please submit your application online by the closing date of Sunday, 26 July 2026. Your application should include:

• A brief Cover Letter explaining why you're interested in this role and how your skills match the requirements.
• Your updated CV.

For a confidential discussion, you are welcome to contact Karan Kapoor (Night Manager) at karan.kapoor@auckland.ac.nz

#LI-DNI

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz