Support Centre jobs
- HalterAuckland City, Auckland
- Professional development assistance
- Health insurance
- Vision insurance
- Life insurance
- Visa sponsorship
- Experience in support, SaaS, call centre, or technical support roles is helpful.
- Working shifts or after-hours support during busy operational periods.
- DHLAuckland City, Auckland
- Previous experience in a contact centre or customer service environment (logistics experience preferred).
- Handle inbound and outbound customer enquiries across…
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- Auckland TransportAuckland City, Auckland
- We're on a mission to wow customers and help them travel confidently across Auckland.
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- New Zealand GovernmentWellington City, Wellington
- We are seeking a Support Officer who experienced with providing high-quality administrative support to a team.
- FUJIFILMAuckland City, Auckland
- Reporting to the Contact Centre Manager, the role of Service Works Controller will be responsible to ensure that Customers and Technicians who are calling…
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- NZ Health GroupEllerslie 1051
- Professional development assistance
- Employee mentoring program
- Health insurance
- Vision insurance
- Life insurance
- Visa sponsorship
- Mental health and disability support services.
- Provide companionship, emotional support, and reassurance to patients.
- Good observation and reporting skills.
- NZ Health GroupEllerslie 1051
- Professional development assistance
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- Health insurance
- Vision insurance
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- Visa sponsorship
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- Good observation and reporting skills.
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View similar jobs with this employerANZ Banking GroupAuckland City, Auckland- Delivering accurate, timely support and following through on commitments.
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- Rhenus SE & Co. KGAuckland City, Auckland
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Team Member - Centre place
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- Cotton OnAlbany, Auckland
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Copy Centre Specialist - Warehouse Stationery, Wanaka
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- ASB BankBotany Downs, Auckland
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Job Post Details
Customer Support Specialist - Auckland - job post
Job details
Pay
- From $6,300 a month
Job type
- Full-time
Shift and schedule
- Shift work
Location
Full job description
Halter is a New Zealand agritech company that develops AI-powered virtual fencing and livestock management systems using smart solar-powered collars to help farmers remotely manage cattle and improve farm productivity.
Customer Support Specialist at Halter - Auckland
Typical job description
This role is focused on helping farmers use Halter’s livestock technology platform successfully. The work combines customer service, technical troubleshooting, and operations support.
Main responsibilities usually include:
Responding to customer issues via phone, email, and chat
Troubleshooting hardware/software problems with Halter collars and systems
Supporting farmers during onboarding and day-to-day use
Escalating technical issues to engineering/product teams
Documenting customer interactions and recurring problems
Working shifts or after-hours support during busy operational periods
Building strong customer relationships with rural/agriculture clients
Skills Requirement:
Strong communication and customer service
Problem-solving/troubleshooting ability
Calm under pressure
Interest in technology/agritech
Ability to learn quickly
Experience in support, SaaS, call centre, or technical support roles is helpful
Pay: From $6,300.00 per month
Benefits:
- Health insurance
- Life insurance
- Professional development assistance
- Visa sponsorship
- Vision insurance
Work Location: In person