2degrees Mobile
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2degrees Mobile Employee Review

Fun place to work

4.0
Job Work/Life Balance
Salary/Benefits
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Management
Job Culture
1 May 2018
Great place to work. A real focus is placed on the customer but also internally on people development. A strongly values based company whereby the values are lived on a daily basis
Ratings by category
4.0
Work/Life Balance
3.0
Salary/Benefits
4.0
Job Security/Advancement
4.0
Management
4.0
Culture
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Payroll Assistant (Former Employee) - Auckland City, Auckland
- Good management - Very good work environment - Learning new skills - The most enjoyable part of the job is work relationship between staff and manager. - Very supportive team
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Official response from 2degrees Mobile
5 May 2020
Hey, thanks for leaving a review with your feedback on how we're doing. We're glad you enjoyed working with us! All the best. ^Nicole
1.0
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Customer Service Consultant (Former Employee) - Auckland City, Auckland
2degrees treat their staff worse than prisoners and speak to you like you are beneath management or you are a child. HR are complacent and hopeless and the Chief of Customer Care Claudine is a narcissist, had so many in tears its the worst toxic culture I have ever experienced. From office bullying, system issues and poor training, to unrealistic kpi targets you are not paid well considering their is little incentive to sell. I was there 7 years I regret every minute
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3.0
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Change Management Specialist (Current Employee) - Auckland
I started at 2degrees in the call centre, worked my way through a number of teams before ending up in the business change team. As a company 2degrees has changed a lot and not always for the better. The call centre is like a third world refugee centre, where as the corporate office is completely different and a great place. The people at both offices and great but those of us that have been around a number of years have seen the decline of this company. For a company that used to offer parking allowances, good bonuses for achieving and a great culture they have certainly changed. There is always a rumour the CEO is about to be sacked due to our continual financial loss and the drive towards sales has taken away the customer focus. If you are keen to work in sales no matter what department you actually join then this is the place for you. Numbers before aleverything. The
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