AA Insurance
3.6 out of 5 stars.
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AA Insurance Management reviews

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New Zealand11 reviews

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3.7Work–Life Balance
3.4Management

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This company is based in Auckland New Zealand and does short term insurance. It is a medium sized company with solid corporate governance. Operational management for the most part is good and salaries are good (as it is in NZ Dollar). There is opportunities for advancement, however the company culture is completely different from South African companies. It is difficult to integrate into the culture as foreign workers are kept on the outside for a while before they will start accepting them. Once past the cultural obstacles then this is a great company as there is good scope for advancement and further education in the various aspects of the company.

Pros

Good salary and benefits.

Cons

Culture
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Disillusioned

AA Insurance promotes itself as being based on 5 core "Genuine" values which are present in all areas of the business from how claims are handled to the recruitment process. As a new employee, this motivates you to feel as though you're part of a family type environment, where you can rely and trust in senior management. Throughout my 5 years here I've become very disillusioned to this, seeing it for what it really is; a company strategy. The company itself has a very high turnover rate for staff, employing new staff members, instilling these beliefs, though quickly losing this hold due to how you are treated. The job itself is also very stressful, even the smallest error such as misspelling a customer last name can result in formal meetings and threats of having notes regarding errors added to a permanent file. I feel as though for the type of work, you are significantly underpaid.

Pros

Free fruit, fortnightly

Cons

Over promise and under deliver on work experience
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Very organised

Great place to work but very stressful. Has a very high turnover of staff in the call center. But the staff are great and very friendly.

Pros

free bannas

Cons

very stressful
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Overall rating

Based on 37 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.4 out of 5 stars for Management
3.6 out of 5 stars for Culture
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