Recovery Administrator in Hamilton, Waikato
You are treated with respect and encouraged to grow.
The most significant contributor to my high review of ACC is their work culture. My team in Inbound Document Management is an example of a star team. We met and even exceeded key performance indicators month after month and always made time for a few laughs everyday. The stress of a heavy workload is often offset by great coworkers and leaders. I could not be more grateful to have worked at ACC. My team leaders were amazing examples and I learned a lot from them. Good work is encouraged and celebrated, and mistakes are addressed. However, they never once made me feel small. Addressing mistakes was done in a professional and uplifting manner, and I can say that it was highly effective in helping me grow. They are considerate of your life outside of work and support you in every way they can. I have witnessed this not only for myself but for all my teammates. It was a pleasure to work there.On a typical day at work, we would have our daily buzz meeting to delegate tasks. We would then go off and do that, but our day is kept flexible. At times, other teams may need support. Cross-training is a priority to be able to have more flexibility depending on demand. The hardest part of the job would be making decisions based on Privacy Law. ACC is highly dedicated to ensuring the privacy of their clients. You have to use sound judgment and that takes a bit of practice.
Service Coordinator, Complex Mental Injury in Wellington City, Wellington
I enjoy working for ACC and would like to continue to build on my knowledge in various roles within the company. Within case management roles it can be face-paced and personal career development is compromised due to not having time to step aside from BAU work.
Cover Assessor in Te Rapa, Waikato
stressfull and changes not good at the moment
New changes causing issues with all staff . It appears Management is uncaring and treating people like children.Work is fine and challenging though. Idea area where the Building is in Hamilton and we have parking which is good although that will change when we go into town.
Health Care Assistant in Palmerston North, Manawatu-Wanganui
ACC as a company was great
The client was hard to work with and I feel ACC should have been involved in working with this client more often. The involvement was helpful and made an improvment.
fun work place and very productive
I thoroughly enjoyed my time there because i have had to be very professional in handling cases and work on a daily basis. everyone was supportive even the bosses and the most enjoyable part of a days work is getting with the work that is what makes life at the workplace enjoyable.