A typical day is to prioritise your work and re prioritise your work as new work comes in to make sure you will meet all your deadlines, which change with each new piece of work the comes in.
It is a great team to work with, with great ideals and processes. The team is very supportive of each other in assisting each other to ensure the team meets all of or as many of the deadlines set.
The hardest part was sometimes being able to meet unrealistic deadlines eg weekly compensation set up received at 3pm and being able to get the required information to make a payment by 4pm.
For me the most enjoyable part of the job was to assist people after injury to receive their weekly compensation payment as soon as possible to avoid financial stress due to injury.