Accor Employee Reviews in Oxford, Canterbury

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Night Manager (Former Employee) - Oxford, Canterbury - 20 July 2017

• Exercise full authority, resolve guest and team member questions and issues. • Ensure total guest satisfaction and safety. • Make sure all of our guests’ satisfaction and take necessary brand standard procedures to increases SALT (Satisfaction and loyalty tracking) score. • Overall in-charge of hotel operations during Night Shifts • Welcoming VIP delegations and large groups and ensuring of smooth check-in / check-out processes.

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