Accor Employee Reviews in Oxford, Canterbury
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• Exercise full authority, resolve guest and team member questions and issues.
• Ensure total guest satisfaction and safety.
• Make sure all of our guests’ satisfaction and take necessary brand standard procedures to increases SALT (Satisfaction and loyalty tracking) score.
• Overall in-charge of hotel operations during Night Shifts
• Welcoming VIP delegations and large groups and ensuring of smooth check-in / check-out processes.
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