Accor
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Accor Employee Reviews for Reservations Manager

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There was good working environment and perfect place to learn new thing for beginners. It was easy for me to get used to any parts of my working experience
Pros
Free Meals + accommodation + transportation + medical services
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I completed duties as well, including answering phones, drafting documents and emails, filing and greeting customers. I also provided strong customer service and resolved customer issues and training staff.
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Hard work, long hours, usual hospitality industry. Good perks of the job. Get to stay in any Accor hotels in the UK for free twice a year. Mostly nice people to work with. Demanding job.
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A typical day is never a typical day welcoming with a smile both new and returning guests. I learned how it is better to act natural rather than scripted. The management culture is pretty strong between managers, but there is a definite gap between management and non-management employees. The culture has far too much blaming the employees, rather than a culture where management drives at constantly improving employee success.The hardest part of the job is trying to make sure that there is adequate communication between different departments where there needs to be some level of coordination.The most enjoyable part of the job is being part of an Accor culture that encourages every single employee to think creatively about new ways that the company can market itself.
Pros
Modern, fun culture
Cons
Too much cost-cutting
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Accor group of hospitality is a premium service provided which has its footprints globally. This includes top end hotels to service apartments and mid scale and budget hotels as well.
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i really enjoyed working with Accor, one of the best group... due to personal reasons , i would love TO WORK FOR ACCOR. Multi national culture environment. very supportive & very transperent,fair & share style of work style.
Pros
Very good
Cons
Nil
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handeling group reservations for several hotels preparing weekly & monthly reports single office away from the daily hotel business
Pros
free lunch
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  1. Reservations Manager