ACH Group Employee Reviews
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Good place to start
Summer Analyst, Real Estate Group (Former Employee) - Rockville, MD - 6 April 2018
Indeed Featured review
The most useful review selected by IndeedIt was a good place to start. While interning at the ACH Group, I learned a lot about real-estate markets and how to work in a high paced environment.
Pros
n/a
Cons
n/a
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Turnover of management and lack of appreciation of carers has made the environment very toxic environment
Personal Care Assistant (Former Employee) - Hope Valley SA - 20 April 2022
Unsupportive management and toxic work culture with management and Nursss and Carers. Little appreciation for the carers who go above and beyond for the residents Workload increasing due to Covid. The Residents are wonderful though
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Caring employers
Care Worker (Former Employee) - South Adelaide - 28 December 2021
I was busy, had a lot of on site training, my team leaders were nice and easy to talk to, I felt very comfortable with them, some clients could be difficult, but over all I enjoyed the work and the clients I saw, it’s a good place to work.
Pros
All training was paid for by the company, getting to know other support workers was nice.
Cons
Because I did community there was a lot of driving
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Don't value there staff and don't recognise and listen to staffs opinions with improvement for there working departments
Administration Assistant (Former Employee) - Adelaide SA - 23 December 2021
Poor company to work for. Not recommend for any new person coming in culture is not what it used to be since change of CEO and management throughout every department. Reception area in particular used to be a whole lot more professional for corporate visitors and elderly coming in with there families no longer has that image of professionalism and comfort in assististing external customers with billing queries or support services ACH no longer pride themselves or see this as importance. I would rate ACH 1 star overall.
Pros
Cafe facilities
Cons
No carparking facilities for staff have to move car every two hours
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Too concerned
Administration Officer (Former Employee) - Mile End SA - 8 June 2020
Too concerned about covering their own backsides rather than support the workers through culture of bullying and intimidation. Has been like this for past 8 years....
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Aged care
Projects (Former Employee) - Mile End SA - 15 April 2020
Very stressful environment, top heavy (management), more profit driven than it needed to be, undervalues hard workers, management changes all the time, rarely promotes staff, lots of gossipers and HR were not equipped to look after the amount of staff employed there - and did not understand what the word confidential meant.
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Not a nice place to work
Scheduling Officer (Former Employee) - Mile End SA - 20 January 2020
Bullying is their best skill and HR actually promote it. Below average wages and management have no idea what they're doing or what's happening among their staff. Glad I got out when I did!
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Risky Business
Leader (Former Employee) - ACH Group - 6 January 2020
A contemporary philosophy and a history of greatness.
It’s a shame that ACH has lost its way.
Bullying and poor governance is the practice ‘de jure’.
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Good place
Office Cleaner (Former Employee) - Christie Downs SA - 15 November 2019
Enjoyed working there great place to clean friendly staff very clean site all health offices was kept to the highest clean standard's all staff was respectable
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Busy, challenging but rewarding
Individual support worker (Current Employee) - Port Noarlunga SA - 20 June 2019
Nice homely facility but a needed rebuild has been talked about since I started in 2011.... Aged care always run off your feet no matter where u work..... never enough staff, work load is to much.... A carer should be a carer not be in the kitchen and cleaning and doing medications... too much responsibility put on the senior staff members and communication is always a issue. Love my residents and I do love my job.
Only pay up to level 4 not 7..... that is ACH policy..... we should be paid at the level we are as senior care workers have alot more responsibility......
Never get any acknowledgment or recognition from management....
Pros
Making a difference in elderly residents lives
Cons
Residents passing
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Friendly staff and great facility
Nursing Student (Former Employee) - Rostrevor SA - 3 May 2019
Through ACh mil para aged care facility, I was able to understand the difference of roles in age care and hospital setting. I realised that in aged care facility RN has a huge responsibility, yet there is a lack of opportunity to perform nursing skills.
Pros
relaxing and satisfying workload
Cons
huge responsibility
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Easy to get lost in the big machine
Maintenance and Administration Officer - relief (Former Employee) - Adelaide SA - 12 March 2019
The corporate culture is not healthy. People are gossiping and there is a lot of negative talk at the Head Office. While their corporate values promote individuality and uniqueness, they enforce adherence to 'conformance' of the status quo. They do not care about individual experiences, opinions or suggestions, but only ever expect employees to walk and talk the latest corporate line.
They admit to recruiting into the casual pool and say that you can then apply for positions as they are advertised internally. However, they will keep people in the casual pool for years, especially if they can move you from site to site as it is not easy to get someone who is able to adapt to changed work set-up. They would rather recruit someone from outside and appoint that person to a fixed job while moving the poor casual person form site to site, having to deal with all the uncertainty of starting fresh every few weeks or just "holding the fort" while someone is on leave or away for training. I was in the causal pool for almost two years and applied for 4 positions internally in other areas of the business. Each time a person from outside was appointed and I was kept in the temp role until they moved me again to another 'casual role'. I finally left when I met someone who had been in the 'casual role' for more than three years.
Cons
no opportunity to grow career or get permanent position
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A day at ACH
Support Worker (Former Employee) - Adelaide SA - 14 June 2018
A usual day at ACH bring a lots of hopes and cheerful memories where the residents and co workers stay together positively for each other.
The right amount of quality services are provided to residents on individual preferences and requirements.
Pros
Quality services
Cons
Pay rates
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Quiet
Cleaner (part-time) (Former Employee) - Salford - 13 February 2018
It was only part time work with these there was not many hours. I was working Monday-Friday but only 2.5 to 3 hours a day and I needed a lot more hours/salary
Pros
Free dinner
Cons
Short hours
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help people
Community Services (Former Employee) - Christie Downs SA - 11 January 2018
help the elderly with house work, wash dishes, vacuum, mop floors, put washing out or bring it in, make beds, prepare lunch or tea. personal care, help with dressing, showering, dressing transport to shops, appointments
Pros
none
Cons
none
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Manager was great
Claims Validator (Former Employee) - Manchester - 11 July 2017
I liked my manager. Job security was none existent proved when the company went into liquidation overnight, resulting in over half of the staff being let go with no warning.
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kitchen hand, cooking staff
Kitchen Hand (Former Employee) - Rostrevor SA - 14 April 2017
organizing, reheating, making prep, setting up tables, communication with different cultures. Cleaning up after yourself, and of course others. moping after the end of shift. I learned it is very good to be 15 mins early to make sure your'e prepared
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Productive
Support Worker (Former Employee) - Adelaide SA - 30 January 2017
Great organisation to work for . Management always helpful and supportive . Can work as many or as less hours as you prefer .
Pros
Salary sacrifice
Cons
Too many cleaning jobs
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A toxic place to work
Head Office (Former Employee) - Adelaide SA - 1 December 2016
There was no direction from senior management, they did not agree on anything and this fed down to the workers. The atmosphere was very toxic and unpleasant and the senior HR managers added to this unpleasantness.
Pros
None
Cons
Very bad management and toxic environment
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unprofessional
Trainer/ Lead Generator (Former Employee) - Manchester - 19 September 2016
I worked here for quite a long time at first it was amazing I used to wake up and be excited to go to work , then when we got bought out it completely changed, the owners did not treat the staff right at all and they had a lot of unprofessional people working for them.
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Huge learning experience in business and project development
Project Officer (Former Employee) - Mile End, SA - 8 May 2014
A typical day at work:
Developing a project plan for a peer learning network with an aged care provider
Literature review and online search of peer learning networks
Developing a customer consultancy model using co design approaches
Monthly reporting
Consulting with internal and external stakeholders
What I learned:
Co design and consumer consultation techniques associated with change management strategies
Working with a management team and learning about corporate branding
Management:
A not for profit agency where I was employed in a corporate office. There existed an extensive hierarchy. The management team I was working with were highly innovative and creative striving for new approaches to aged care services
Co workers
Genuinely hardworking and committed co workers. Strong concern for customers and team.
The hardest part of my job:
Being patient with lengthy processes due to the workplace being very big and having a range of procedures.
The most enjoyable part of my job:
Working with great people, making difference and developing a project plan for an exciting project.
Pros
Free Pilates class every Tuesday Lunch time
Cons
No parking
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Ratings by category
3.3 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job Security/Advancement
2.8 out of 5 stars for Management
2.7 out of 5 stars for Culture