American Express
4.1 out of 5 stars.
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American Express Employee Reviews

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New Zealand11 reviews

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4.0Work–Life Balance

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It was fun while it lasted. Good working hours.Didn’t earn commission. It was hard to apply for leave. Sometimes the requirement felt silly.Funny memories.


Busy environment
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great opportunity

Very productive company and great benefits. Safe places to work, full training, nice people and very well respected as an employe. The job was easy and very well payed
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Servicing Australian & New Zealand Market

Energetic and self-motivated person Ability to work both independent and in a team environment.  Highly motivated and have a penchant for excellence  Good Leadership among colleagues  Excellent time management  Good interpersonal, presentational and communication skills  Have a high sense of responsibility


Maintain Order and Displine


Diversity within the workplace reduce
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Productive, Advance and Fun work place

Love to work in the environment of sales and helping customers. Talking with different people and greeting them give a kick start of the day. Learned every day new as different customers has different questions and love to bring correct solution for them. Mangement was good and very helpful but you do not get encourage or motivate for your good and hard work done. Workplace is awsome and all the team mates are ready to help each other and love every Friday shared lunch. I have never feel a single day I am working hard every day was enjoyable, fun and making heaps of noice when make a sale.


Shared Lunch


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Fun atmosphere

Great people and great opportunities,there is always a shared lunch going on or some event to get involved in. Management are very easy to talk to if there are any problems
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fun work place

I loved working here, there was a really strong team bond where you felt like everyone was family in a way. I made friends here who will be my friends for life, there was always such an up beat positive vibe around the office. It was awesome that everyone always worked so well and bounced ideas off each other. The senior management team really genuinely cared about the morale of the team which was amazing.


amazing team


ridiculously high pressured to due to lack of funding
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Fun workplace with great support

I enjoyed the fast pace of working in the call center and prided myself on great customer service and going the extra mile for my customers. I would reach my set targets.
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At Amex we worked with Australian companies. We answered calls and signed people up for American Express cards by filling out the applications and then sending them off to get processed. There were a few times where we helped people who were having problems and then redirected them to the right people.


everyone was awesome and worked hard. the hours were great. the team leader was wonderful.


there were no cons.
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all good

Same thing everyday Great hourly rate Hardest part is not enough hours, most enjoyable when I have call reps tat know what they are doing helps the job
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Cultural Family Enviroment

Coming to a family based work enviroment was able to progress with my sales technique and excel. Management was supportive and gave me an opportunity to improve. Enjoyed my family based work place and collegues which made me feel like coming to work i believe the hardest was not being able to turn that certain customer around if I felt would really benefit from the product. Although was able to try alot harder and work harder. My most acheivable moment is being the one of the top 3 sales agents in the team.


Opportunity to progress


No regular one on ones
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Great company overall

Company has great senior leadership and communicates the overall state of the company and goals very clearly. Contributions that have dollars attached to them are valued the most. Each division has a lot to offer in terms of learning and growth potential especially if you are willing to move. Day to day people managers or directors can be your greatest advocate or worse enemy. Interview with your direct report and get out quick if you have a change of leader you don't get along with, this is the hardest part of the job. The best part is knowing you are working for a world class company.


great salary, some positions are remote


must stay flexible to move up
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Overall rating

Based on 8,714 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
4.0 out of 5 stars for Salary/Benefits
3.6 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
4.0 out of 5 stars for Culture
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