A typical day at work is taking my morning attitude&behavior vitamins & they are A=Attitude, B=Believe, C=Courage, D=Discipline, E=Energy & F=Fun, & it will reflect the rest of the day towards my customers & work peers. I've learned about understanding the different type of businesses & customers & what needs they require from the bank & providing them the possible solution. Customer & Staff relationship is very important also. What made ANZ Cook Island special is the people you work with, they interact, collaborate & fun to be with. Given the long period working at ANZ I've come across with different managements, there are the ones that you are not good with & the ones that you are good with. However for the last 4-5 years, my bosses were one of the greatest mentor & mates I've ever had. They've not only to provide me work ethic but understanding of family life which is very important to me. The hardest part of the job is having to deal with complaints & angry customers, but there's always room for improvements. The most enjoyable part of the job is that bond you achieve with customers & staff & knowing that you are there as a face for the bank & providing banking needs to everyone.
Flexible with family & church
Yes long hours, pay don't really match with your job especially when you are doing everything.