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AOL Employee Reviews in Ashburn, VA

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4.1Work–Life Balance

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Great place to work

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I loved my time at AOL and was sad it had to come to an end. Company culture was great, they made it fun to be at work. We worked hard but also tried to enjoy our time there.
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intern

I was an intern there nearly four years ago so I don't remember many specifics about the experience. Overall it was good though, great place and even better people
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Very relaxed, fun & productive

AOL was a culture of it's own. The environment was very casual which provided the employees the opportunity to take breaks during the work hours which in turn supported a healthy mental state. It also offered self promoting training.

Pros

Fun and exciting place to work

Cons

None that I can think of
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the most enjoyable part of the job

I enjoyed my time at AOL, made several lifelong friends. There has been lots of changes over the years due to culture and management changes, but overall a great place to work

Pros

great benefits

Cons

not everyone was able to work from home
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Fun Place to Work

The people that work at AOL are great. Very high paced though and things are constantly changing. Work life balance can be difficult depending on your role.
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Company struggles to find its niche

Worked at this job a long time ago and cannot recall to much about it to write this critique.
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A very innovative workplace

AOL is one of the most easy going companies I have had the pleasure to work with while still maintaining a professional workplace environment which takes pride in all they do.

Pros

Casual and fun

Cons

A temporary position
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very fast pace and always learned something new

- tyipcal work day consist of checking all systems and making sure that installs, daily processes, and different web portals and email accounts were working properly - learned all of their in-house software, as well as how to use them and use tools such as remedy and netcool - co-workers were very helpful, especially if there was something that involved necessary teamwork - trying to find out where certain problems lie inside the system - being able to fix a problem that could have been more serious than it was
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Great environment for personal/professional growth, very nice amenities also.

Monitor, troubleshoot and escalate issues that may cause impact to the AOL service for our Customers. Our Customers are everywhere, not just the end users of AOL products but also peers in the NOC and the back end folks (the experts for AOL around the world who make our systems work). Constantly log into numerous linux/windows servers around the world to start/start various processes and clear DB issues, particularly space related. Use various tools such as Service-Now, Netcool, TOGA graphs, Remedy Ticketing, ORB, Conference calls, Instant Messages, Email, and many other methods to expedite front line troubleshooting and to investigate issues. Act swiftly to resolve issues prior to them seriously impacting critical Service Level Agreements, OLA and TTA requirements. Provide expert technical knowledge when escalating service-impacting issues to the many Ops teams we support to ensure that problems are resolved.Work involves sitting & working at a multiple monitor station using both MAC and PC resources. Intense monitoring with multitasking workloads. Responding to various alarm systems that alert us to multiple problems that must be constantly reviewed, prioritized and acted upon. Free beverages and ability to get up and take short breaks. Ping pong table in the work area to help keep the blood flowing during longer overnight shifts. Good supervisors and environment

Pros

great learning environment, great people

Cons

stressful, like most operations centers
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Fun Work Place

Fun, layed back environment to work at almost like the google environment.
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Overall rating

4.1

Based on 572 reviews
5
268
4
170
3
91
2
26
1
17

Ratings by category

4.1Work/Life Balance
4.1Salary/Benefits
3.5Job Security/Advancement
3.8Management
4.1Culture
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