Apple Employee Reviews in Atlanta, GA
Atlanta, GA146 reviews
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Loved working at Apple, I learned so much and still use some of the things that I learned there in my current profession. There is an actual sense of community amongst team members here, or at least the store I worked at! I made friends and generally had fun. Apple is a great company to work for all around imo. Good work-life balance, great training, always opportunities to grow and learn, and overall a great environment.The only thing I didn’t like were some of the customers & how we didn’t have much defense against verbal abuse and disrespectful behavior. It was always about turning the experience around, which worked with some people but not with others. I just don’t think consumers should be able to berate and mistreat employees. I feel like I have mild ptsd from this. But I suppose that is the culture that has been perpetrated throughout time to promote consumerism. There was not really much that could be done about it because Apple heavily relies on NPS scores.
Learned a lot, work life balance, decent pay, good management
Its Apple, what can I say...great company but as tech support the phones stay busy. But is a fun, fast paced environment and the clients are an interesting mix of people I recommend it for a young person who wants to learn about a great product and help people.
Make sure you record everything, from what any person is telling you so you can always have it for your reference and stand up for yourself. For if you don't then you may find yourself fighting for your time.
Fight for my time when system didn't work correctly
You definitely learn and grow from this job. It's an at home service which makes it much more convenient. A typical day would be get up in the morning, make coffee, get on computers and start answering calls from Apple customers all around the world.
By far Apple are the best people I have ever worked with. The talent, products and training are exceptional. It is a fast paced work environment and often times can be stressful if you let it. However the managers are great at managing the situations.
Great people to work with
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This has been the best company that I have every worked for . Apple cares about their enployees and their benefits prove it . This will be the only company that I will ever work for , once my business kicks off I plan on having the same type of structure as Apple.
I can't think of any
Most times i felt isolated as i was a home advisor. Not a very good work and personal life balance. Worked most weekends and during holidays. Very faced paced environment. Consistently learning and on going training. The hardest part would be lack of human interaction and consistently trying to meet the high metric standards of the business while working with not so happy customers. Can become mentally draining. Good thing is you are always busy, so never really bored and benefits were amazing.
schedule changes every 3 months, work holidays
Apple. Yes. It's real. You can work here and be part of the greatest company in the world. Apple has extraordinarily high standards. If you make the grade, you get to keep your job. If you perform above expectations; you can maybe advance within the company — though once you do, you must continue to perform even better to keep your job. Unfortunately, I had to leave for personal reasons, but do not regret it one bit. Apple is still the best of class, but the privilege of working there alone was not enough reason for me to stay.
Work at Home. Great benefits & perks. Good salary.
Punishing workload. Single-minded management objectives. Very few advancement opportunities.
A typical day at work is focused on what your role of the day is, whether it be troubleshooting devices, fixing them, or repairing customer relations. Apple taught me not only how to work well, but how to teach others to work well. They inspire you to push for your goals and teach you how to get there. It's amazing.
Low turn over rate, employees are treated well. Management does everything it can to help advisors succeed. If you want to advance your career, they help you meet your goals and provide opportunities to help you gain experience in the area you want to advance to.
Low turn over rate, management is very supportive
The at home positions can be isolating
AHA program is result driven. The company doesnt care about your personal life.You pretty much spend your whole day listen to people complain. Pay is decent hours fluctuate , you are really part time. Only offer hours when busy.
work for home
working from home, work all holidays
This is a great place to work! The team culture is awesome and great and the benefits are off the chart! The option to work from home and the company advancement are great!
During the Holidays, the extra days that are given, along with the pay at this time.
Sometimes the hours are not that great