Apple Employee Reviews for Retail Sales Associate
Retail Sales Associate78 reviews
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Typically, it is a pretty high stress job in relation to other retail work places. It will have it's slow paces that are nice, but incredibly rare. Most of the time, you are on your feet putting on your best experience for whoever walks through that door.
Honestly I hated my time at Apple. The people made it somewhat enjoyable but the managers at my store were awful. There was clear favouritism and one of the managers made me feel so awful about my confidence I had to leave. In the time I was there (6 months) I couldn’t book any holiday off not even one day that I wanted for my birthday. Other members of staff had somehow got 3 weeks off approved and one person 3 months?! They hired me on a 20 hour contract which they spread over 5 days, it was stated at the time of the interview that 20 hours would turn into full time. It did not. If you do get a job at Apple take full advantage of all the discounts and benefits.
Hire you on a part time contract, horrible leadership, favouritism
I worked in customer support for the online store for about 3 years until 2015. I don't know if things have changed since then, but at the time I worked there the online store support was quite frustrating, mainly because the performance metrics were largely irrelevant and held you accountable to things you didn't have control over. This was endlessly frustrating and was the main reason I left the company. There were good people working at the company, but the structure of the support team was not ideal and managers had little control over how they managed the team.
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Great Company • Help create energy and excitement around Apple products • Provide the right solution while getting product into customer’s hands • Serve as support for store team members • Highly skilled at uncovering customers’ needs • Maintain visual merchandising • Assist customers with setting up new products • Help resolve Apple ID and email issues • Educate customers on carrier plans and financing options
Apple was a great place to work for retail experience. Loved the customers and fellow employees. The best part about working for Apple was the management team, associates I worked with and the continuous customers that entered the doors.
I really loved the culture at apple. I just wish they would have given me more of a chance. I worked at the retail store, and I was very sick at the time of employment and never had enough paid time off to take the time I needed for doctors visits and sick days. The highly competitive sales-driven environment wasn't great for me either. I was stressed out ALOT. I ended up calling off to often and they fired me because I wasn't eligible for long term leave through their benefits partner as a part-timer. Totally sucks, but was beyond my manger's control. Now I think I have tainted any opportunity for hire at the call center which is even more of a shame because I currently live walking distance from. I think the call center environment would have been better for me anyway, I've always leaned more towards technical expertise than pushy sales environments. But anyway, maybe my future will look a little brighter and I'll get a second chance. The company is great as a whole, and I definitely recommend it. Just stay clear of the retail store if you can't operate under high-stress.
Decent pay, friendly evnironment
Part-timers are treated must differently, lack of compassion for personal life
You can learn a lot of thing from this company that can help improve your self in many area like creating daily report and maintaining and tracking your sales in right manner. And can set goal to achieve.
Long Hours and Week off cancellation in festive season.
Management showing a bad attitude to the staffs. Double standard. Salary is low and not worthy. But workplace culture among staff is memorable. We had such an amazing moment and the best teamwork.
Apple is an amazing company. You learn so much about yourself and others. You grow as an individual and obtain the best skills, like empathy for example. At the end of the day it is retail, but with the greener side of the scale. Hope to see you join the "Big Apple" team.